Does Heart + Paw pay their employees well?

According to anonymously submitted Glassdoor reviews, Heart + Paw employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Heart + Paw. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at Heart + Paw?

46% of Heart + Paw employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Heart + Paw 3.5 out of 5 for work life balance, 2.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Heart + Paw?

Center Director (6) , Care Coordinator (4) , Center Worker (3) , Front Desk Receptionist (3) , Veterinary Assistant (3) , Pet Stylist (2) , Veterinarian (2) , Veterinary Technician (2)

What are the pros of working at Heart + Paw according to real employee reviews?

"Good Pay and Good Hours" ((in 6 reviews)); "Benefits are great for the most part." ((in 5 reviews)); "Benefits are okay, coworkers are great for the most part, veterinary care is decent" ((in 4 reviews)); "Flexibility with hours/scheduling, good PTO/vacation time, mostly wonderful team members, opportunities for growth (only if you are a good worker)" ((in 4 reviews))

What are the cons of working at Heart + Paw according to real employee reviews?

"Poor management to employee communication." ((in 5 reviews)); "I’m not sure if it was just the doctor at my clinic or heart and paw in general but when there was an opportunity to promote a good employee from within to the clinical manager position she was led on and made to believe that would be her job but she was not told that the whole time the doctor had interviewed outside people and hired someone else instead." ((in 4 reviews)); "Poor leadership" ((in 4 reviews))

What are employees saying about Heart + Paw layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Heart + Paw layoffs and their outlook for job security at Heart + Paw in 2026.

What are the top reviewed Heart + Paw locations?

Philadelphia , Hagerstown , Cherry Hill , Marlton , Warren , King of Prussia , Pittsburgh , Baltimore , Glenn Dale , Phila

Heart + Paw reviews

3.0

46% would recommend to a friend

(63 total reviews)

David Lasus

55% approve of CEO

41% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.5

Work/Life balance

3.1

Diversity & inclusion

3.1

Career opportunities

2.7

Culture & values

2.5

Senior management

Heart + Paw has an employee rating of 3.0 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Heart + Paw employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

63 reviews

5.0

Oct 4, 2021

Great Culture

Lvt

Recommend

CEO approval

Business Outlook

Pros

Techs are given a lot of responsibility and are supported by the doctors. Management is very good to work with, and is improving the hospital culture

Cons

None that I can think of

Heart + Paw Response

4y

Thank you for your feedback! We are thrilled to hear that you are enjoying being a part of the Heart + Paw family. We are proud to have a hard-working management team and doctors that support the growth of the Heart + Paw, but we are also proud of the Veterinary Technicians like you and those in other roles who take such great care of our patients and one another. Thank you for your dedication!

5.0

May 31, 2021

Good

Technician

Recommend

CEO approval

Business Outlook

Pros

Good Pay and Good Hours

Cons

Nothing to put them down for

Heart + Paw Response

4y

Thank you for the review! We know that compensation and work schedule are important. Providing a good work-life balance and competitive compensation are some of the ways Heart + Paw strives to show our appreciation to you, our incredible team. Thank you!

1.0

May 13, 2021

Worst experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to work with animals every day. Learn different things about animal behavior

Cons

It’s a click, favoritism plays out here In all aspects, you have one of the higher ups that was the head of a cookie company. You send him your concerns and he brushes it off. They say they care about their employees but that’s far from the truth. Another employee was just promoted to a corporate promotion. They would have daily break downs, throw shampoo bottles, stress dogs out and basically not care. Very hard to watch and a main reason for leaving. The fact that they promoted someone like this to teach others is disgusting. Low pay, terrible benefits, acts like an MLM company trying to sell daycare packages to clientele. Benefits suck. The discount pet care is not that, you end up paying every paycheck on taxed amounts.

Heart + Paw Response

4y

Thank you for sharing your feedback. We are disappointed to hear you felt your experience did not meet your expectations. We strive to provide a supportive and encouraging environment for all team members. Favoritism, bullying, and any other type of toxic behavior are not tolerated at any level in this organization, and we regret to hear you felt this took place at your location. We ask that anyone with concerns about animal mistreatment to reach out to Human Resources so they can be heard and addressed.

Viewing 52 - 54 of 63 Reviews

Jobs at Heart + Paw

Dog Daycare Specialist

Associate Veterinarian

Veterinary Receptionist

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