Does Heart + Paw pay their employees well?

According to anonymously submitted Glassdoor reviews, Heart + Paw employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Heart + Paw. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at Heart + Paw?

46% of Heart + Paw employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Heart + Paw 3.5 out of 5 for work life balance, 2.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Heart + Paw?

Center Director (6) , Care Coordinator (4) , Center Worker (3) , Front Desk Receptionist (3) , Veterinary Assistant (3) , Pet Stylist (2) , Veterinarian (2) , Veterinary Technician (2)

What are the pros of working at Heart + Paw according to real employee reviews?

"Good Pay and Good Hours" ((in 6 reviews)); "Benefits are great for the most part." ((in 5 reviews)); "Benefits are okay, coworkers are great for the most part, veterinary care is decent" ((in 4 reviews)); "Flexibility with hours/scheduling, good PTO/vacation time, mostly wonderful team members, opportunities for growth (only if you are a good worker)" ((in 4 reviews))

What are the cons of working at Heart + Paw according to real employee reviews?

"Poor management to employee communication." ((in 5 reviews)); "I’m not sure if it was just the doctor at my clinic or heart and paw in general but when there was an opportunity to promote a good employee from within to the clinical manager position she was led on and made to believe that would be her job but she was not told that the whole time the doctor had interviewed outside people and hired someone else instead." ((in 4 reviews)); "Poor leadership" ((in 4 reviews))

What are employees saying about Heart + Paw layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Heart + Paw layoffs and their outlook for job security at Heart + Paw in 2026.

What are the top reviewed Heart + Paw locations?

Philadelphia , Hagerstown , Cherry Hill , Marlton , Warren , King of Prussia , Pittsburgh , Baltimore , Glenn Dale , Phila

Heart + Paw reviews

3.0

46% would recommend to a friend

(63 total reviews)

David Lasus

55% approve of CEO

41% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.5

Work/Life balance

3.1

Diversity & inclusion

3.1

Career opportunities

2.7

Culture & values

2.5

Senior management

Heart + Paw has an employee rating of 3.0 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Heart + Paw employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

63 reviews

4.0

Apr 13, 2022

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

competent coworkers work hard and pick each other up, management does their best to keep up with quickly growing employee base

Cons

pay is middle low, often shift issues, clients can vary

Heart + Paw Response

4y

Thank you for taking the time to share your experience with us. It is great to be part of such a unified team where you know someone always has your back. You are a valuable part of our brilliant team, which is what makes Heart + Paw such a great place to work. We are so glad you are part of the team!

5.0

Nov 29, 2021

Best Place I've Worked

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Being a small, young company, you get to see your impact immediately and daily. The exec board actually listens and cares about what other team members have to say. I think a lot of start-ups brag about a "family culture" when what that means is that you're expected to work 70 hour weeks; Heart + Paw actually delivers on that family culture by encouraging collaboration and caring about one another. CEO is very understanding of people's flexible work hours. Benefits are great for the most part. Everyone enjoys working together and has fun.

Cons

There is some cliquey-ness at the home office from folks who have been with the company since day one, but that can be expected anywhere.

Heart + Paw Response

4y

It is wonderful to hear your experience has been so positive at Heart + Paw! Our collaborative and family-like environment is a direct result of supportive management and hardworking team members, like yourself, who help build lasting relationships in each other's lives. Thank you for continuing to make a difference and always going the extra mile!

5.0

Oct 4, 2021

Great Culture

Lvt

Recommend

CEO approval

Business Outlook

Pros

Techs are given a lot of responsibility and are supported by the doctors. Management is very good to work with, and is improving the hospital culture

Cons

None that I can think of

Heart + Paw Response

4y

Thank you for your feedback! We are thrilled to hear that you are enjoying being a part of the Heart + Paw family. We are proud to have a hard-working management team and doctors that support the growth of the Heart + Paw, but we are also proud of the Veterinary Technicians like you and those in other roles who take such great care of our patients and one another. Thank you for your dedication!

Viewing 58 - 60 of 63 Reviews

Jobs at Heart + Paw

Veterinary Receptionist

Dog Daycare Specialist

Veterinary Receptionist

Veterinary Receptionist

Doggy Daycare + Boarding

Heart + Paw

Heart + Paw reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to work

Best Place I've Worked

Great Culture

Jobs at Heart + Paw

Heart + Paw reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Heart + Paw reviews FAQs

Jobs at Heart + Paw