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Helion Automotive Technologies

Engaged Employer

Helion Automotive Technologies reviews

2.9

45% would recommend to a friend

(84 total reviews)
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Erik S. Nachbahr

58% approve of CEO

42% positive business outlook

Helion Automotive Technologies has an employee rating of 2.9 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Helion Automotive Technologies employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

84 reviews
2.0
Nov 28, 2014

Not for me

Recommend
CEO approval
Business Outlook

Pros

Ownership invests in its building, property and infrastructure. Service desk is tiered well and tickets get assigned efficiently. You can learn about different technologies and many core IT concepts here. Decent benefits, occasional company outings, and a free meal here and there. A lot of talent on staff.

Cons

I had not clocked in and out since I was a teenager, but that's the least of your worries. Here you have an out of touch management team that struggles to understand what they're doing wrong. It's safe to say that when you have a meeting to discuss changes that the employees would like made and you ignore virtually all of them, you do not care. Its unfortunate because a lot of people put their heart and soul into this place and get shown the door rather swiftly. You cant build a solid team with only managers. At some point you have to start appreciating people and pay them at an industry competitive rate. A lot of the services offered by this company are barely delivered to the client. The entire team suffers because of it. The frustration and anxiety permeates through the floors. The workloads are often unrealistic and overwhelming. There is a sense of ambition among the minions but it fades in and out with the constant chasing of the tail. High turnover in this industry is a recipe for failure and if you can't justify paying a full-time trainer for your new hires, well then you've forgotten your own standards. I often sensed a condescending attitude from management. Manager relationships with employees are minimal. Hardly any time is spent discussing how you feel or where you'd like to be. Your ticket queue is a black hole of hopelessness and client disappointment. How can you right the ship when you yourself are disappointed in the company image you are striving to uphold? You look around for help and you see the reflections of sadness, the overwhelming sense of how can i survive another day. It takes a toll on you. You want to pick up the rope and pull with the team but the stress would become hard to turn off at night. Personally, I don't want to share the stress of a CEO, with little pay, and virtually no incentive to BMA day in and day out. At the end of the day, people start to wonder "what's in it for me"? The work-life balance was hard because there's virtually no downtime. The grind is endless and it starts to feel like a game of survivor with your coworkers. I was not happy despite my many attempts of 'sucking it up'. The high turnover really amplifies the pressure on the team members that actually stick around. Many long term employees have thrown in the towel over the years.

2.0
Nov 25, 2014

So close, yet so far...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The occasional free lunch, a convenient location, gret tools to work with, excellent benefits there is opportunity to move up.

Cons

Work life is abysmal for some employees, while fantastic for others. Systems personnel working until 1-2 AM from home after a long day at work while others naver have to bother with this. A focus on just fixing problems fast as opposed to preventing them in the first place. No planning, new customers are picked up without expanding staff, there is a constant sense of too much to do. Customers get priority based on how much they are paying or when their contracts are up. A 'professional" atmosphere, yet you will hear f-bombs ever 10 seconds.

1.0
Oct 13, 2014

Company Meeting Response

Recommend
CEO approval
Business Outlook

Pros

Great parking spots, Nice kitchen, Newly renovated space

Cons

The list of cons is endless, stick with your current employer before making a switch. We recently had a "Semi Annual Meeting" in which we were asked what we would like to see changed about the company. All suggestions and especially vital ones were adamantly denied or scoffed at by management. They lead us to believe that we were in an open forum where we could speak our minds and after deliberating on it for a few days all ideas were shot down. Helion is not open for discussion, you will work there for poor pay, inadequate management and horrible structure. Executives will continue to live large off the backs of recent college graduates that have no money at all. You will learn quickly why they have BMW's parked out front to overshadow all the junkers out back. I work in desktop support which is the bottom of the barrel in terms of management. They are seldom seen and if you do succeed in cornering them they are the least helpful supervisors i've ever met. You're rated on metrics that you will never know the dynamics of. Whatever the "management" tells you that you need to do for a promotion you will undoubtedly always fall short. They have trouble making eye contact or communication for that matter, most likely because they are detached from the operation and exceptionally slow. If you like pizza or burritos you are in luck, they are super abundant when they want you to work without pay for a "Ticket Closing Party." They promote them as "Optional" but it is made clear that if you don't work late 3 nights a week you will not get your 2% raise after one year. They recently let go of someone that had won the Helion MVP award because they didnt know how to discuss their shortcomings, or should i say HR didnt know how to address it. When they won the award they applauded them on their ability to show up 30 minutes early and staying until all problems were complete. They were let go with such ease it was disheartening. I have been on one project and it is similar to working desktop. The leads of the project department cannot even look at me when they are telling me what i need to do when i arrive on site. I approach them with caution as they are known to throw anyone and everyone under the bus for their own deficiencies. A friend and coworker was fired this year because she sent them on site ill equipped and without any information or meeting prior to the start. The executives are equally hard to speak with and seldom have thoughts of their own, usually just regurgitating whatever is fed to them. If they would subject the company to anonymous reviews they would learn the truth about management. Alas they sit there, watching the company slowly fade and employees leaving.

Viewing 76 - 78 of 84 Reviews

Glassdoor has 85 Helion Automotive Technologies reviews submitted anonymously by Helion Automotive Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Helion Automotive Technologies is right for you.