Herc Rentals reviews about "upper management"

66% positive business outlook

Reviews by job title

41 reviews
5.0
May 26, 2023

Great place to build honestly

Recommend
CEO approval
Business Outlook

Pros

Great company honestly with plenty of opportunity to grow

Cons

have to be very persistent with upper management for anything to change

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Herc Rentals Response
3y
Thank you for taking the time to leave a positive review! I am sorry that the promotions are feeling slow. Stick it out. We are still growing aggressively and the opportunities will come. Reach at anytime if you'd like to discuss it. Michael.Nastri@hercrentals.com
2.0
Jul 13, 2021

Good pay, toxic management.

Recommend
CEO approval
Business Outlook

Pros

Ridiculous high pay for new hires, tenured mechanics and drivers not so much.

Cons

Upper management is toxic. Tenure doesn’t matter. The turnover rate out side of select 20+ year employees is through the roof. ZERO training for mechanics. Minimal tools provided for specialty jobs.

4.0
Sep 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Good support, benefits, and direction

Cons

Every few years, they seem to make significant changes which tend to affect managers employment. Sometimes, they get let go just because upper management personnel were changed and they have different ideas and personality interest.

3.0
Mar 18, 2023

Ehh

Recommend
CEO approval
Business Outlook

Pros

Decent pay and good coworkers.

Cons

Upper management isn’t the best.

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Herc Rentals Response
3y
Thank you for taking the time to share your thoughts. We appreciate the feedback. I would like to know your experience with upper management. We are always looking to improve our culture throughout the company and the information would be very helpful. Michael.Nastri@hercrentals.com
2.0
Feb 21, 2022

Not the best, not the worst.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation is fair. Benefits are very good, health, 401K etc. Room for growth is there with conditions.

Cons

Inconsistent policies and procedures. Focus and company identity changes week to week. Company makes it hard to do business. Rules are different for everyone. Upper management not helpful and disconnected from the business. There is a boys club that protects poor managers as well us some underperforming individuals. Culture of say yes and do what you're told, even if it is counter productive. Poor treatment of employees.

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Herc Rentals Response
4y
Thank you for taking the time to leave a review. I am here with the purpose of listening to all employees at every level. Some of the things you've mentioned are things that need to be followed up on. Please let me know if you'd be willing to point me in the right direction. Michael.Nastri@hercrentals.com
1.0
Jul 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay is good. They have a good basic system in place with dashboards that help you manage.

Cons

They do not value customers service. They do not value their employees. Heavy handed upper management. HR is too involved in firing poor performers, making it hard to build a strong team.

4.0
Nov 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Good drivers and support staff

Cons

Poor pay and upper management terrible

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Herc Rentals Response
2y
Thank you for sharing your feedback with us. We appreciate your kind words about our dedicated team members and support staff. Compensation is a crucial aspect of your employment experience. Herc Rentals is committed to providing competitive and fair pay to all employees through regularly reviewing market data to ensure our pay scales align with industry standards. This process includes assessing multiple factors such as job roles, experience, and market trends. We know our employees should be rewarded for their hard work and dedication, and we take great care to maintain a compensation structure that reflects this commitment. Thanks again for taking the time to write this review. We wish you the best in all your future endeavors! Michael.Nastri@hercrentals.com
3.0
Oct 23, 2023
Recommend
CEO approval
Business Outlook

Pros

The company has great employees

Cons

Sometimes upper management does not provide support

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Herc Rentals Response
2y
Thank you for taking the time to share your thoughts. Your message is received. We do what is right at Herc and it sounds like that is being missed with some experiences you've had. I'd love to talk through it more and see if we can get that correct. Please reach out if you'd like to talk. Michael.Nastri@hercrentals.com
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