Is Highgate a good company to work for as a Operations Manager?

Operations Manager professionals working at Highgate have rated their employer with 4.4 out of 5 stars in 19 Glassdoor reviews. This is a higher than average score with the overall rating of Highgate employees being 3.6 out of 5 stars. Search open Operations Manager Jobs at Highgate now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Highgate .

Does Highgate pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Highgate with 4.6 out of 5 stars based on 19 anonymously submitted employee reviews. This is 19% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at Highgate.

How happy are Operations Manager professionals working at Highgate?

89% of Operations Manager employees at Highgate would recommend their employer to a friend. This rating has increased by 56% in the past 12 months. Operations Manager professionals have also rated Highgate with a 4.3 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.7 rating for career opportunities.

What are the top reviewed jobs at Highgate?

General Manager (51) , Manager (30) , Front Office Manager (23) , Front Desk Agent (22) , Operations Manager (19) , Sales Manager (16) , Human Resources (15) , Human Resources Manager (13) , Director (12) , Guest Service Agent (11) , Staff Accountant (9) , Assistant Director of Finance (8) , Hotel Manager (8) , Assistant General Manager (7) , Director of Front Office (7)

What are the pros of working at Highgate according to real employee reviews?

"The benefits are great and very competitive to t bigger companies." ((in 59 reviews)); "Good pay and experience you learn well from" ((in 40 reviews)); "People are great!! Place is busy!" ((in 33 reviews)); "Really committed to creating a great culture for their employees." ((in 31 reviews)); "Growth opportunities as they have many hotels in US" ((in 29 reviews))

What are the cons of working at Highgate according to real employee reviews?

"This place has change management 3 times in over 3 months while working with them their management is terrible." ((in 46 reviews)); "sometimes the different shifts and long hours are tough to adjust to" ((in 30 reviews)); "You are also expected to be available on off days and after hours no work life balance" ((in 28 reviews)); "life balance is not a priority to upper management when it comes to their other staff." ((in 13 reviews)); "They are always looking for managers because nobody can work for them for long." ((in 13 reviews))

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Highgate

Highgate Operations Manager reviews

4.4

89% would recommend to a friend

(19 total reviews)

Arash Azarbarzin

Not enough data to show CEO approval

91% positive business outlook

Ratings by category

4.7

Career opportunities

4.6

Diversity & inclusion

4.6

Compensation and benefits

4.5

Senior management

4.4

Culture & values

4.3

Work/Life balance

Operations Manager employees have rated Highgate with 4.4 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an excellent working experience there. Highgate is rated 23% above average by Operations Manager professionals compared to other employers within the Hotels & Travel Accommodation industry (3.6 stars).

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Reviews by job title

19 reviews

1.0

May 8, 2019

Operations Manager

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Decent benefits program, generally nice people

Cons

This is a horrible company to work for as an operations manager. Absolutely no training offered on systems and processes, causing extreme stress on new managers, zero investment in personal development of employees. Bare bones staffing levels both associate and management level to save money, then management’s jobs are threatened when service is judged poorly. If you suggest hiring adequate staff to fix the problem you will he laughed out of the room! Managers forced to work extreme hours because the company refuses to hire a reasonable number to cover the amount of hours required, again to save money, and then they brag about how much extra money they made! All by taking advantage of their people.

4.0

Mar 14, 2019

Operations Manager

Operations manager

Recommend

CEO approval

Business Outlook

Pros

huge potential for growth, company always expanding

Cons

no cons to report right now

4.0

Jan 22, 2019

Fish where the fish are

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Competitive pay and benefits. Constantly growing company. Good schedules and fair amount of working hours. Professional, knowledgeable and passionate GMs and CEO.

Cons

Promotions seem to happen often but depending on your connections. High management turnover. Training material for managers needs to improve.

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Highgate Operations Manager reviews

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