Highgate reviews

3.6

61% would recommend to a friend

(852 total reviews)
avatar

Arash Azarbarzin

58% approve of CEO

63% positive business outlook

Highgate has an employee rating of 3.6 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highgate employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

852 reviews
1.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

The pet insurance is nice.

Cons

Highgate budgets for two managers where there should be four. Twice the work for half the amount of managers. Work/life is not a thing. Low contributions to employee benefit plans. It feels like the above property leadership is always shifting or trying new initiatives that don’t seem to go anywhere. Every week we were reinventing the wheel with little or no training about the procedure. All of these things create so much pressure that at the hotel level, teams are turning on each other. It’s toxic top to bottom.

1.0
Jan 19, 2025

Horrible culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Compensation and bonus structure is great

Cons

“People 1st” motto is far from the truth! $$$ 1st. You are just a pawn in their game.

1.0
Jun 24, 2024

Highgate is a terrible company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hotel owners hired Highgate and nothing has improved. They lie to employees, promised to renovate and bring in more business. So far have done absolutely zero renovations and continue to deflect customers to their other properties. They are destroying the business and are hell bent on trying to get rid of long time union employees.

Cons

Highgate is the WORST thing that has happened to the hotel. Terrible management, greedy owners etc. Avoid them as employers or partners.

Viewing 61 - 63 of 852 Reviews

Glassdoor has 894 Highgate reviews submitted anonymously by Highgate employees. Read employee reviews and ratings on Glassdoor to decide if Highgate is right for you.