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      Highgate

      Engaged Employer

      Highgate reviews

      3.5

      60% would recommend to a friend

      (852 total reviews)
      avatar

      Arash Azarbarzin

      52% approve of CEO

      62% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      3.4

      Culture & values

      3.4

      Senior management

      3.3

      Work/Life balance

      Highgate has an employee rating of 3.5 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highgate employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      852 reviews
      1.0
      Mar 16, 2014

      The absolute worst company to work for.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you gutting a company, not being interested in hospitality at all, or if you like lying to your employees everyday, then this is the ideal place to work.

      Cons

      Predatory, union busting, misinformation and degradation of management is the norm. One manager doing six different functions to cut costs. Conversion of hotels to condos is their forte. Insurance sucks if they become your hotel's management company, all senior managers will be terminated, all key employees will soon follow to be replaced by the twiggy crew from Dallas.

      1.0
      May 27, 2023

      Overworked

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pro is that you have a job

      Cons

      No work/life balance. Managers are treated like the new line employees & required to do over 10 unnecessary hours with no comp days. You give 10 hours additional A WEEK for free. You don’t even get them back as a comp day.

      1.0
      May 15, 2020

      Do not work here

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have no Pros to list

      Cons

      Where do I even begin. This is the worst "hotel company" out there. They short staff each hotel giving each employee triple the workload which is affecting the guest experience. The guests would always point out to us that we need to hire more staff which is extremely embarrassing. Everything about this company is all about the money. A true hospitality company alway puts the guests needs first but not this one. There is no work life balance here at all and you are not eligible for vacation or PTO days for the first year of employment. Highest turnover rate in management I have ever seen. If you have an opinion on a change you would like to see or to make a process better there is no point in speaking up. Nobody wants to hear your opinion and all changes need to come from the executive team.

      Viewing 10 - 12 of 852 Reviews
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      ReviewsHighgate reviews

      Glassdoor has 894 Highgate reviews submitted anonymously by Highgate employees. Read employee reviews and ratings on Glassdoor to decide if Highgate is right for you.