Highmark Health reviews

THERE IS A MAJOR GAP IN COMMUNICATION BETWEEN MANAGEMENT AND THE EMPLOYEES. MANAGEMENT HAS DEVELOPED A HABIT OF NOT PASSING ON PERTINT INFORMATION FOR EMPLOYEES TO CONDUCT THEIR JOBS. THEY DO NOT ALL PROMOTE BASED ON SKILLS AND ABILITIES. MANY PROMOTE BASED STRICTLY ON THEIR GRADE LEVELREGARDLESS OF THEIR COMPETENCY. THEY WILL USE INTIMADATION AND SCARE TATICS TO GET PEOPLE TO FOLLOW NEW RULES AND REGUATIONS TO THE POINT ERRORS AND EXTRA UNNECESSARY WORK IS DONE. THEY DO NOT APPROVE OF CHANGE FROM THE OUTSIDE. THERE IS ONLY ONE WAY AND THAT IS THE HIGHMARK WAY. THEY HAVE LOST THEIR FOCUS ON THEIR CUSTOMERS.

Employees are not treated well. Staff is considered a commodity to be used and thrown away. Experience is not prized above politics so common sense is absent in Senior Managment decisions including the "disregard" the torpedos move to offshoring operations to India.