Housecall Pro reviews

3.8

70% would recommend to a friend

(433 total reviews)
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Stan Chia

100% approve of CEO

73% positive business outlook

Housecall Pro has an employee rating of 3.8 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Housecall Pro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

433 reviews
1.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

At this time not much can be listed unfortunately

Cons

Used to be a great company and place to work, but recently are doing so much changes. Continue to add more and more processes to your daily workflow which is “ok” until they come and let you know your pay structure has changed and your choices are accept that or you can leave. At this time value the employee and work life balance are nonexistent values. With all the work to de done you either have to give up your break times and be finished by the time you clock out or stay after and give explanations why you are working OT when that can be self answered by checking the schedules. They say adaptability is one thing they seek within their employees, so you have to ADAPT and be happy with less pay!! If you are looking to be exploited this is one of the best places for it.

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Housecall Pro Response
1mo
Compensation at HCP is benchmarked against market data and structured to reward consistent high performance. Our pace and standards attract team members who thrive in a fast-moving, category-defining environment. If specific concerns about your role or structure aren't being addressed, the People Team is a direct resource. Reach out. -Housecall Pro People Team
5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

I love working at HCP! The company truly tries to do right by its employees, and it shows. The recent change to our pay structure was a smart move. The bonus is very attainable for people who consistently show up and perform. It creates accountability and gives high performers a meaningful opportunity to increase their earnings. Management does an excellent job communicating updates and keeping everyone in the loop. They actively work to maintain a positive environment and listen to feedback. There are always going to be some negative attitudes on any team, but the opportunity here outweighs that. If you focus on your work, actually do your job and bring a positive mindset, you can build a great career here!

Cons

No complaints at all !

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Housecall Pro Response
1mo
Hearing that the updated pay structure is landing the way it was designed to means a lot. Rewarding consistent performance and creating real earning opportunity for high performers is exactly the point. Management's focus on clear communication and a positive environment is something we work hard to sustain. Keep building. -Housecall Pro People Team
1.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There's absolutely NO pros at this time!!

Cons

Where do I start....when I started here, things were great! Felt appreciated and valued. Over time things have changed. Metrics are constantly changing, workload has been steadily increasing. Now, this job didn't pay well when I started, but I enjoyed what I did so I stuck around. Recently, things have changed for the worse. Pay scale has been altered in such a way that even when you over perform on your metrics, you make significantly less money. It feels more like a form of punishment, than a "bonus". Not only are you clocking in and out, but now you're submitting requests just to be able to do your job or even take a bathroom break....feels like slavery in the making. On top of that, you are required to sit through monthly meetings where leadership boasts about how much profit they're making. It's really a slap in the face.

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Housecall Pro Response
1mo
Onboarding Specialists at HCP work in a metrics-driven role by design, and compensation is benchmarked against market data to reward consistent high performance. The pace and standards here attract ambitious people building real careers in a category-defining business. Please connect with the People Team directly to discuss your specific concerns. -Housecall Pro People Team
Viewing 40 - 42 of 433 Reviews

Glassdoor has 488 Housecall Pro reviews submitted anonymously by Housecall Pro employees. Read employee reviews and ratings on Glassdoor to decide if Housecall Pro is right for you.