Humana Provider Relations Representative reviews

4.0

77% would recommend to a friend

(19 total reviews)
avatar

Jim Rechtin

100% approve of CEO

29% positive business outlook

Provider Relations Representative employees have rated Humana with 4.0 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Provider Relations Representative professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Provider Relations Representative professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

19 reviews
2.0
Feb 1, 2014
Recommend
CEO approval
Business Outlook

Pros

-Good place to start and build knowledge to take elsewhere. -Fast growing industry -Pro healthy lifestyle programs -401K match very attractive

Cons

-Too many hands in the pot. No clear lines of responsibility allows all associates to shirk responsibility, leaving customers with the bill. -Poor communication and territorial battles between departments. -Unprofessional conduct. VP's openly discuss their right wing politics and religion in public, often using vulgar, offensive, racist, sexist, homophobic language. -Employee training...you're on your own. -Terrible Health Insurance coverage. -Good Ole Boy system. Management positions go to those with highest level of incompetence. -IT stuck in the last century. Duplication of databases means duplication of work..designed to build independent department kingdoms. -Sales goals unrealistic. -Nearly impossible for customers to resolve billing issues resulting in high member turnover.

Viewing 19 - 19 of 19 Reviews

Glassdoor has 8,270 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.