Humana reviews

3.6

61% would recommend to a friend

(7,623 total reviews)
avatar

Jim Rechtin

59% approve of CEO

53% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
2.0
Sep 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Pharmacy technicians, in general, are willing to work together for a common goal. There are some supervisors that genuinely care about their employees and their growth. Good 401K match and HSA match.

Cons

There is high turnover here. I had three different bosses in three months at one point. They do not understand if you have a scheduling issue ever. They claim to have work/life balance--they do not. Be prepared to spend all of your time at work come "busy season." They will give you no notice, and tell you that you have to come in 2 hours early the next day or work 2 hours late. Miss work 3 times in 90 days, you will be fired. Many of the upper management do not listen to a word you say, and the few that do often steal your ideas for improving efficiency and use them as their own. HR is a joke. I once told a manager that I was considering going to HR about an issue, and they told me, "Go ahead and talk to HR. They say something different every time." For a benefits company, they have terrible insurance benefits. It will cost you 1/3 of your pay (if you have a family) for a plan with a $2,400 deductible and after that you will still have to pay 10% of all costs until you reach $6,400.

5.0
Aug 31, 2014

manager

Recommend
CEO approval
Business Outlook

Pros

They believe in balance of work and home life, which is very important this day and age.

Cons

Wishing their insurance did not have such a high deductible to meet every yr.

3.0
Jul 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Good culture, well established within the national marketplace, so always opportunities to go elsewhere or change positions if qualified

Cons

Typical corporate business modal. Performance doesn't negate income nor increased benefits within your role. You will be utilized in whatever way that location needs you, to make the numbers. Example: Myself and a few others, had years of experience in the overall insurance marketplace, yet our salaries were capped at the same level new hires without a license were given. Training classes that came around a year or two later, were offered nearly 10% or more in salary differential, and given much better campaigns. You can have a closing ratio in the top 3% nationwide, one of the best retentions spreads, and a conversion ratio in the top 0.5% and be placed on an outbound cold call campaign, making little to no commissions. Whereas a new hire that just passed their health exam, are placed in campaigns within inbound super hot campaigns, and earn an extra $1500-$4000 monthly in commissions.

Viewing 601 - 603 of 7,623 Reviews

Glassdoor has 8,255 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.