Pros
Commission + Overtime pay is nice. When and IF you make inbound it is non-stop calls with the opportunity to really cash out. Literally calls are non-stop all day. Be ready! (15 minute break twice a day, and a 30 minute lunch) Be ready!
Cons
At the end of the day this is just another sales job. Telemarketing in a very competitive/over-saturated industry. Some people claim they love the culture, but honestly working here is like being in a cult. A Big lime-green Humana cult. Agents are so tethered to their phones trying to make another dollar that most forget or simply abandon a life outside of work. It’s very evident as most agents and managers are all dating each other and rarely venture out of the Humana bubble that consumes them. Sales managers are pretentious and numb, and almost all of them come as failures from their previous careers and endeavors that they end up selling insurance for way longer than they should. Most managers encourage immoral (not illegal) sales practices (not all, but most of ‘em) and yes, that’s the nature of sales, but Medicare is not a product that should be ‘sold’ to begin with. It feels wrong changing older peoples plans and “selling” different plans to existing customers for the sake of call conversion. There are real people on the other end of the line whose lives are being torn apart just so we can meet our sales goals. Also, Dental insurance literally does not help most folks save. It’s really just a hindrance for people getting the work they really need done. Seriously look up dental insurance, it’s really sad.
