- Insight focuses on hiring only people that "smile and dial", they do not value actual, valuable knowledge about the IT industry. The first thing they told me when I interviewed is that we do not care if you know anything about technology and provide very limited opportunities for advanced training (unless it is on your own dime). That seemed backwards to me as I would be selling IT products.
- Sales managers are glorified "yes men". If there is any dissension among the ranks, they are fired or re-positioned to another division.
- Company is a "procurement arm" for most organizations. Meaning, Insight's ability to source and delivery product is their only real value to the industry. There are no services or unique products that set Insight above local/regional VARs. To make matters worse their supply chain is second rate to CDW and SHI. So really they are 3rd best in the second tier grouping of IT resellers.
- 90% of Insight's sales are driven by the field team. I firmly believe that Insight's inside sales teams exist solely so they can charge their suppliers an arm and a leg to host "events" at their corporate HQ.
- Compensation and commission splits are well below market rate. In the 4 years I worked at Insight, the sales commissions changed 5 times (each time it was worse than the structure before).
- If you are looking to sell value and really build knowledge around the IT Industry, Insight is NOT the place to start. It might be a good place to end up after you build the knowledge elsewhere and then become a field sales rep or support the field sales team (ie Sales Engineer, Data Center specialist). However, Anything around the Inside Sales division is a dead end.
