Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Insomnia Cookies

      Is this your company?

      Insomnia Cookies reviews

      3.1

      33% would recommend to a friend

      (1,045 total reviews)

      Seth Berkowitz

      26% approve of CEO

      23% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      2.8

      Work/Life balance

      2.7

      Culture & values

      2.6

      Compensation and benefits

      2.4

      Career opportunities

      2.3

      Senior management

      Insomnia Cookies has an employee rating of 3.1 out of 5 stars, based on 1,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Insomnia Cookies employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Dec 16, 2016

      Horrible faceless entinity- all for profit

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Other employees are cool since they are just random people hired by insomnia not knowing what they are getting into. I have never met an actual insomnia employee (like anyone above us who actually works for be company not just the local store)

      Cons

      Where to start... Delivery drivers get 1.50 per delivery... There is no Peking provided so every employee keeps getting endless tickets. Everyday no matter how many deliveries I make if I divide my pay by my hours it is always 8-9 dollars an hour- minimum wage. Keep in mind drivers have costs- gas, car insurance, parking tickets etc so really I'm making nothing. Every issue we have we are left to our own devices to solve, "insomnia cookies" is literally a faceless entinity we work tirelessly to make money for yet they won't even respond about solving the issues we are encounterin.... I could go on for days

      avatar
      Insomnia Cookies Response
      9y
      Thanks for your feedback, sorry this hasn't been the experience you have desired.
      2.0
      Nov 3, 2016

      Don't do it

      Shift lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you work behind the counter, you get some free and discounted cookies.

      Cons

      During a rush, like when the bars get out, you can get long lines, lots of delivery orders, and some pretty frustrating (often drunk) customers. Cashiers/"bakers" may be surveilled at all times. There is also high turnover, so you may not be able to rely on people (especially delivery drivers) being there when you need them for their shifts.

      1.0
      Jan 13, 2016

      chaotic

      Insomnia cookies baker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ummmm free cookies I guess but that's about it.

      Cons

      Where do I start. You get virtually no training. Your expected to just know things. They are under staffed so don't expect to get any breaks. You do not get a lunch break. Your expected to work an entire shift and eat if there is time. And when stuff hits the fan they will throw you under the bus.

      avatar
      Insomnia Cookies Response
      10y
      All employees are trained by the store manager. I'm sorry the fast pace of the restaurant environment wasn't a fit for you. We have more than 1,500 well trained happy employees! Additionally, we offer paid vacation, paid sick leave, health benefits and a 401K!
      Viewing 16 - 18 of 1,045 Reviews
      Related searches: Insomnia Cookies jobs | Insomnia Cookies salaries | Insomnia Cookies benefits | Insomnia Cookies interviews
      ReviewsInsomnia Cookies reviews

      Glassdoor has 1,107 Insomnia Cookies reviews submitted anonymously by Insomnia Cookies employees. Read employee reviews and ratings on Glassdoor to decide if Insomnia Cookies is right for you.