Is InteLogix a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at InteLogix have rated their employer with 3.5 out of 5 stars in 254 Glassdoor reviews. This is a lower than average score with the overall rating of InteLogix employees being 4.0 out of 5 stars. Search open Customer Service (CSR) Jobs at InteLogix now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at InteLogix .

Does InteLogix pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at InteLogix with 3.6 out of 5 stars based on 254 anonymously submitted employee reviews. This is 8% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at InteLogix.

How happy are Customer Service (CSR) professionals working at InteLogix?

52% of Customer Service (CSR) employees at InteLogix would recommend their employer to a friend. This rating has increased by 51% in the past 12 months. Customer Service (CSR) professionals have also rated InteLogix with a 3.5 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.5 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at InteLogix?

Customer Service Representative (212) , Account Representative (108) , Customer Service Representative (CSR) (38) , Unit Manager (26) , Collections Specialist (23) , Call Center Representative (20) , Collections Representative (18) , Collections Agent (14) , Debt Collector (14) , Customer Service (11) , Human Resources Manager (11) , Manager (11) , Financial Services Representative (10) , Fraud Analyst (9) , Collector (8)

What are the pros of working at InteLogix according to real employee reviews?

"GC stayed open through all of covid, created work from home options early on, they also work hard to keep their employees." ((in 45 reviews)); "Great coworkers, will always get your 40 hours" ((in 27 reviews)); "Flexible schedules Job was easy Met a lot of nice representatives (friends)" ((in 21 reviews)); "Ability to adjust schedule because hours are flexible" ((in 20 reviews)); "Good bonuses (after 90 days) fun winter activities for holidays" ((in 19 reviews))

What are the cons of working at InteLogix according to real employee reviews?

"ownership/board members and low pay" ((in 104 reviews)); "Poor management fired easily System" ((in 86 reviews)); "Managers have spies that listen for loud talkers and are reported." ((in 34 reviews)); "Long and bad training as well" ((in 31 reviews)); "The benefits offered are too expensive." ((in 31 reviews))

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InteLogix

InteLogix Customer Service (CSR) reviews

3.5

52% would recommend to a friend

(254 total reviews)

Mario Baddour

83% approve of CEO

60% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Culture & values

3.5

Work/Life balance

3.3

Senior management

Customer Service (CSR) employees have rated InteLogix with 3.5 out of 5 stars, based on 254 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. InteLogix is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

254 reviews

5.0

Sep 30, 2025

Feedback

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home and salarary competitive.On time amd organized interms of payroll.

Cons

Salary increase, hmo Card due to most of the health clinics is not accepting the time of current HMO card we have today.

InteLogix Response

8mo

Thank you for sharing your feedback! We’re glad to hear that you appreciate the competitive salary, work-from-home flexibility, and organized payroll processes, these are areas we consistently strive to maintain at a high standard. We also appreciate your constructive input regarding the HMO card and incentives. Your feedback is valuable and will be shared with our HR and management teams as we continue improving our benefits and recognition programs to better support our employees’ needs. We truly appreciate your contributions and are happy to have you as part of the InteLogix team!

5.0

Sep 30, 2025

Recruitment experience

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great advantage for work from home with virtual employment.

Cons

None for now. My experience is great

5.0

Sep 30, 2025

Intelogix is Awesome!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

One of the best are Retirement Plan/insurance

Cons

Location maybe? But it really depends especially if you are work from home

Viewing 10 - 12 of 254 Reviews

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InteLogix

InteLogix Customer Service (CSR) reviews

Ratings by category

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Feedback

Recruitment experience

Intelogix is Awesome!

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