Interface Systems reviews

Thank you for taking the time to provide feedback and for your years of service to Interface. Over the past few years, Interface has made significant investments in our people, including establishing an annual performance-based merit increase process. We are proud of this process where employees can earn significantly higher pay increases for delivering great performance against their goals, above and beyond historical ad-hoc pay increases prior to this process. We understand that a new program like this is a significant change from prior processes that were not performance based and consistently administered. We would appreciate hearing more from you about your sentiments and encourage you to reach out to your respective People Partner. -Interface Systems People (HR) Team

Thank you for sharing your feedback with us. We are delighted to hear that you found our quick onboarding program enjoyable. However, we apologize for not meeting your expectations. We understand that being a Security Operations Coordinator can be demanding, especially in a 24/7 life safety environment. Our onboarding program is aimed at accomodating for different learning styles including one-on-one training, hands on, visual aids and our Interface University learning management system, to allow all employees the ability to learn and grow. We understand that transitioning into a new role and a new company can be challenging at times. To support our employees, we also offer resources such as our Wellness Program, which offers social and emotional support, as well as our Employee Assistance Program. We also encourage our employees to take time off and disconnect during their days off to maintain a healthy work-life balance with a generous PTO policy. Please know that we are dedicated to addressing any concerns and continuously improving our processes. If you would be willing to provide more specific details about your experience, we would greatly appreciate the opportunity to learn from your insights and make any necessary adjustments. -Interface Systems People (HR) Team