Does Interface Systems pay their employees well?

According to anonymously submitted Glassdoor reviews, Interface Systems employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Interface Systems. This rating has been stable over the past 12 months.

How satisfied are employees working at Interface Systems?

86% of Interface Systems employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Interface Systems 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Interface Systems?

Intervention Specialist (12) , Director (4) , Opportunity Development Representative (4) , Technician (4) , Assistant Manager (3) , Coordinator (3) , Field Service Technician (3) , Manager (3) , Talent Acquisition (3) , Alarm Monitor (2) , Alarm Monitoring Operator (2) , Dispatcher (2) , Management (2) , Marketing Director (2) , National Account Executive (2)

What are the pros of working at Interface Systems according to real employee reviews?

"Great people they want you to enjoy working" ((in 17 reviews)); "Great culture and people invested in your success!" ((in 16 reviews)); "My benefits are great!" ((in 15 reviews)); "The pay was decent for an entry level position." ((in 13 reviews)); "Great employees and team." ((in 7 reviews))

What are the cons of working at Interface Systems according to real employee reviews?

"This place does very little training, is not employee oriented, takes no advice from field workers, has no perks except for management and does not care about their employees well being." ((in 9 reviews)); "High volume of incapable managers" ((in 4 reviews)); "Long hours but it works out" ((in 3 reviews)); "It would be nice if there was better communication." ((in 3 reviews))

What are employees saying about Interface Systems layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Interface Systems layoffs and their outlook for job security at Interface Systems in 2026.

What are the top reviewed Interface Systems locations?

Plano , Earth City , Saint Louis , Chicago , Maryland Heights , Memphis , New Orleans , Florissant , Dallas , Tampa , Salt Lake City , Richmond , Round Hill , New York , Tulsa , Fort Worth , Minneapolis , Fayetteville , Little Rock , Indianapolis , Cincinnati , Sacramento , San Diego , Lake Charles , Philadelphia , Harahan , O'Fallon , Sacramento

Interface Systems reviews

4.2

86% would recommend to a friend

(209 total reviews)

Brent Duncan

95% approve of CEO

87% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (209 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Interface Systems has an employee rating of 4.2 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Interface Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

209 reviews

2.0

Mar 11, 2018

12 hour day's, rotating shifts, and poor morale.

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Paycheck. Vending machines. Clean break room, with sleeping employees.

Cons

Poor working conditions, little management support, or flexibility.

Interface Systems Response

7y

Thank you for providing feedback. I apologize for your bad experience at Interface. It is obvious that you worked as a Help Desk Agent. The shifts have since changed to 8 hour shifts. The position of Help Desk agent can be very stressful and is definitely not a role to which everyone can acclimate. And I am sorry that you feel the company has no honor. I respect your personal opinion as something obviously occurred to make you form that opinion. The company is committed to making Interface a great place for employees to have a successful and fulfilling career. I truly wish you had a better experience during your time with Interface.

3.0

Dec 2, 2017

Not bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I loved almost everyone I worked with. Large amount of vacation and sick time.

Cons

Expanded customer base too quickly, leading to massive increase in work load for all departments, and bottlenecks due to influx of new accounts. Increased call center staff but reluctant to increase staffing in other areas. High turnover, especially in call center. Outsourced customer facing help desk to India after obtaining large client deal.

Interface Systems Response

7y

Thank you for providing feedback and your 5 years of service to Interface.

3.0

Nov 16, 2017

Wish i could of stayed

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Everyday new adventure! Lots of different customers and needs Customer appreciation for helping them Learning many different technologies and customer requirements Good reliable vehicle and equipment (cell phone, Laptop)

Cons

No training for Fire Drive time policy (one hour each way) No pay for doing work in bay area Driving to Bay Area daily Yearly reviews always late and no comp Dispatch not knowledgeable of your territory and you have to constantly correct your route Other seasoned techs not doing their job correctly and cutting corners.

Interface Systems Response

7y

Thank you for this at feedback. I am sorry for your negative experience at Interface. Your advice is appreciated and we will continue to connect with our employees and try to make their work experience a positive one.

Viewing 160 - 162 of 209 Reviews

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Jobs at Interface Systems

Inbound Warehouse Coordinator- Mon-Fri 7:30am-4pm

Alarm Monitoring Dispatcher - Training Provided - 5:00PM - 9:30PM

Security Alarm Dispatcher- 9PM to 5:30AM

Coordinator, iSOC Level 3 (Interactive) 4:30PM - 1:00AM

Coordinator, iSOC Level 3 (Interactive) 9PM to 5:30AM