J. Crew reviews

3.9

72% would recommend to a friend

(4,320 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Jul 29, 2009
Recommend
CEO approval
Business Outlook

Pros

Generous employee discounts, previews to upcoming products/marketing schemes, generous 100% discount on a few items to "wear to work" after 60 days of employment, the company prefers to assist customers and make sure they are comfortable, the sales commission is low (5%), the company does not put a high amount of pressure on associates to make a sale, but rather to insure the customer has an enjoyable experience. Sales associates are not expected to be "security" or confront anyone for loss prevention. A manager is always on-site.

Cons

The health plan for part-time was cut; almost all of J. Crew's associates are part-time so this impacts a lot of people. Very few stores offer full-time positions. Some stores have outdated computers, which have frequent crashes. Parking is not validated or compensated for workers.

4.0
Jul 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Management really wants associates to become acclimated with the specific location, and climate of the company. Associates are given a level of training and autonomy rarely seen in retail. Great opportunity to create a client list and/or experience if one plans on parlaying J.Crew position into a career as a personal shopper at upscale retail establishments.

Cons

Commission-based sales can create a highly competitive and at times tense work environment. The clientele is accustomed to a very hands-on, customer-centric shopping experience, and can be quite demanding and rude.

3.0
May 21, 2009
Recommend
CEO approval
Business Outlook

Pros

laid back atmosphere, good compensation, good discount on quality clothing

Cons

slow moving merchandise leads to a lot of downtime and not a whole lot of direction from management staff

Viewing 4309 - 4311 of 4,320 Reviews

Glassdoor has 4,457 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.