J. Crew reviews

3.9

72% would recommend to a friend

(4,320 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Nov 23, 2008
Recommend
CEO approval
Business Outlook

Pros

The discounts. You get 30-70% on clothing and accessories. Also, they are very flexible for the hours you can work each week and you can still get a discount even if you only work a few hours per week or every other week!

Cons

Schedules are not structured and even though you may work until closing, sometimes the store is not recovered on time, the markdowns are not finished or there is cleaning to do and associates have to stay till later than 9 in some cases. During the break there are no accommodations for associates ( in the break room) such as enough seating, enough space int he fridge to keep our lunch or dinner and anything to do after those hard working hours with customers. Also, the pay does not compensate all the heavy duty work to be done in the store.

2.0
Nov 19, 2008
Recommend
CEO approval
Business Outlook

Pros

20 days off a week for full-time mgmt

Cons

total disconnect between corporate and stores, unreasonable expectations as store level in terms of customer service and tasking on given budget and payroll. bad behavior is rewarded again and again...the wrong people continually get promoted within this company and talent is rarely recognized.

2.0
Nov 13, 2008
Recommend
CEO approval
Business Outlook

Pros

The discount is the best reason to work, however working in retail is counterproductive if you are trying to actually save money. Also, the factory store where I worked had amazing sales associates who were helpful, friendly, and had a sense of humor. The people at that particular location made work enjoyable.

Cons

I was dissatisfied with the low entry-level salary. I excelled as a new employee and felt as though I deserved higher pay based on my educational background and success as a sales associate.

Viewing 4315 - 4317 of 4,320 Reviews

Glassdoor has 4,457 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.