Kaseya reviews

3.7

70% would recommend to a friend

(2,387 total reviews)

Rania Succar

56% approve of CEO

70% positive business outlook

Kaseya has an employee rating of 3.7 out of 5 stars, based on 2,387 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaseya employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Nov 9, 2022
Recommend
CEO approval
Business Outlook

Pros

the account managers there, that's about it.

Cons

company is ran like a frat house, except these are 30 -50 year old's thinking they are above everyone. The "leadership" is by far the worst I have worked for. surprising Fred is the coolest one. The VP and Directors are just there hoping to cash out when the company goes public. Directors give threats on every "company call". They have little minions on the sales floor following the Directors around making sure to keep them laughing. PTO? cant take it end of month, end of quarter, end of year. I feel bad for all the Datto employees that were forced into this ownership. I know their benefits/pay were miles above Kaseya so I do see datto people quitting in the next couple of months. Oh and be prepared to hit 23 dials a day with 30 accounts in your book of business. You do the math and tell me how that makes sense. Most MSPs have our numbers and emails blocked. Need to have the few that are open to speak to us get on these "pulse checks" and "partner alignment" calls. Everyday something changes from accounts, to managers, to new metrics. commission? you'll be lucky to get one every quarter. And well below the market base pay. Work from home? you get fired.

2.0
Jun 17, 2023

Do not drink all the Kool-Aid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some cool friendly people you'll run into but I guess you can say that about any job.

Cons

Boiler room style sales. They say they care about you but they really don't. I voiced my concern about my book of business/accounts being weak for months and nothing was ever done. They really only care about their VPs and up. Frat style culture. Base pay is low compared to other tech companies. They bit more than they could chew with the Miami Heat arena contract. They have been fishing for grants/funds from the government for months for this contract and now to stay afloat with payments and have been letting people go with no warning, I'm sure to save money on the arena contract that is costly for them that they could not truly afford to begin with.

avatar
Kaseya Response
2y
Thank you for sharing your experience, however, this statement is simply not accurate. Kaseya generates several Billion Dollars in revenue and is growing at over 35% annually. The Kaseya Center obligation is $14 Million a year. Meeting our financial obligations is not a challenge. Meeting employee expectations on the other hand is something we take very seriously and will continue to focus on going forward.
1.0
Jan 13, 2019

Avoid this company

Recommend
CEO approval
Business Outlook

Pros

Fake positive Glassdoor reviews, just look all the unusual positive reviews after negative reviews. Casual dress code

Cons

-Upper management have no clue of what to do and they will blame you for their failures -Lot of employee turnover -Old technology and full of security holes -Cutting jobs in America and outsourcing to Eastern Europe

Viewing 7 - 9 of 2,387 Reviews

Glassdoor has 2,452 Kaseya reviews submitted anonymously by Kaseya employees. Read employee reviews and ratings on Glassdoor to decide if Kaseya is right for you.