Kin Insurance reviews about "manager"

59% positive business outlook

Reviews by job title

45 reviews
5.0
Feb 16, 2021

Kin Like Family

Recommend
CEO approval
Business Outlook

Pros

Love the culture, FANTASTIC managers, lots of opportunities to grow within the company.

Cons

Company still has a lot of "growing pains" to work out, but every day it does get better.

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Kin Insurance Response
4y
Thank you for taking the time to share your feedback! Doing the hard things together is one of our core values, and drives our culture of team work - thank you for being a part of that!
2.0
Apr 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay and paid time off

Cons

The environment among agents is mostly hostile. People are catty and will get mad if you try and transfer a call to them, they will fight over leads and just generally be rude. If someone is higher up, they feel they need to be catered to or respected just because. 85% of the managers are horrible people who are on a power trip, and don’t dare ask any questions, because every time you do you’ll be made to feel small by management or told you should already know that. Never mind if the customer needs to know right then, it’s more important to managers to be snarky than answer your question. They allow private group channels in Slack where managers have the freedom to treat you like crap and reply back to your questions in a smart tone nonstop, all day everyday. And you’re just trying to learn and work and service the customers. It’s impossible to enjoy working in an environment like that. In my eyes, managers are stressed to the max, as everyone is, bc all Kin cares about are sales sales sales. If you don’t meet it, you’re gone. On top of that, I asked off 3 days over a span of 4 months when my baby was sick, and I was lashed out against by my manager who said “this is a problem.” Even though I had PTO. Apparently it’s there for looks, bc those times that I took it, management told me straight up, like you don’t need to take off EVER if you can help it. If you’re a workaholic who loves high stress environment and enormous pressure from management (read: daily pings and DMs asking why you haven’t made a sell so far yet today, almost EVERYDAY—which btw makes it worse, and harder to sell), then you’d love this job. I have exceeded my sales goals, so I’ve done well, and yet, this is the truth of the environment here. I have several other coworkers who have had legit panic attacks from the stress and are looking elsewhere and are even willing to take a pay cut to get out of this place. I would not recommend it to a friend, or anyone I care about.

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Kin Insurance Response
4y
Thank you for taking the time to leave your feedback. We’re sorry to hear this has been your experience. We strive to provide employees with a safe and welcoming work environment, and are always looking for opportunities to improve. Feedback like yours helps us do that, so thank you for sharing. We'll be sure to pass it along appropriately.
5.0
Jun 2, 2020
Recommend
CEO approval
Business Outlook

Pros

The best part about working for this company is the leadership. I was with the company about 30 days before we had to go into quarantine. The amount of support that I received from my team lead all the way up to the C suite has been amazing. I'm writing this review because today was the day that I truly felt like family. In lieu of all of the social unrest and rioting happening in our company, one of our C Suite executives sent out a beautifully written email to the whole company offering support for anyone to reach out. I had very in depth conversations with my team lead, my mentor as well as the sales manager of the company expressing my grief over what is happening. They were all so compassionate and empathetic to what I had to say that I'm still moved to tears as I type this. Their kindness and understanding about this sensitive topic was more than enough proof that the people that built this company are good people. It reflects in the rest of the staff as well. I was allowed to take a personal day to get myself together. That is how this family treats their Kinfolk. I'm so grateful to work for such an amazing company. No matter what happens in the future, I'm glad that I have had the opportunity to see servant leadership, compassion and encouragement in play EVERY SINGLE DAY. It truly is an honor to work here. Thanks Kin!!!

Cons

None. Even working from home was a seamless transition.

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Kin Insurance Response
4y
Thank you so much for sharing your experience with us. Kin does mean family, and with that, all members of leadership care about the wellbeing of every employee. We’re so glad to hear this has been such a positive experience for you. Thank you again for sharing.
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