Kowalski's Markets reviews

3.7

66% would recommend to a friend

(158 total reviews)

Kris Kowalski-Christiansen

84% approve of CEO

69% positive business outlook

Kowalski's Markets has an employee rating of 3.7 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kowalski's Markets employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

158 reviews
1.0
Sep 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Beautiful stores that create a more enchanting shopping experience. Convenient locations throughout the Twin Cities. Competition for Whole Foods Market. Great quality standards for products offered.

Cons

Can't get full time, have to stay on a certain side of the river to receive benefits due to different unions between Minneapolis and Saint Paul that takes away insurance benefits just for relocating for the convenience of the company. A lot of management is largely unqualified and only hired based on Nepotism that is rampant at every location. When you ask for support, you get thrown under a bus. Irrational customers that abuse stakeholders are rewarded for their complaints while the stakeholder is disciplined for their reaction. Disciplinary actions are not followed properly, in the correct order or correct fashion; not properly documented nor recorded. I was forced to undergo mandatory stress management after ONE irrational shopper did not find the exact product waiting for them on the shelf that they never requested, rather than a verbal warning or even a write-up, mandatory counseling, wow! Certain positions, such as the one I held, creates a hostile environment for the stakeholder as he/she is exposed to all the needy, rude shoppers on the open floor, invading personal space and crossing boundaries; I was verbally abused and even threatened by a couple shoppers, yet I was told I was just not handling the stress well (the stress of doing the work of 2 people each day with no time for breaks); this exact practice lead to a heat stroke accompanied by an anxiety attack resulting in the Paramedics being called to the scene, due to 7 hours straight of non-stop work with no break (after requesting backup day after day, after day). My cries for help continued to fall on deaf ears until I finally left, something I have never done before, without notice, only to find out that the manager recorded it as a termination. There is a lot of deceit and dishonesty among management. This company took a job that I loved and turned it into something impossible.

1.0
Jun 30, 2015
Recommend
CEO approval
Business Outlook

Pros

- Flexibility with scheduling - Decent pay and benefits with the union - Easy, easy, easy

Cons

Management has little respect for their employees and nepotism runs rampant. They tend to favor cheap labor and high turnover rather than keeping and cultivating good talent. They'd much prefer to hire two high school students at minimum wage to work 20 hours a week each (having to do so every six months) than hiring a skilled and experienced employee at $15.00 an hour with benefits who will stay with the company for many years. This is a very ignorant tactic and does not equip them with a skilled, passionate, and enduring workforce. They instead settle for lethargic 16 year-olds who only need a job so their parents will continue paying their car insurance. Favoritism is common, often allowing for unqualified employees to climb the ranks and find themselves in management roles. This doesn't prepare Kowalski's for the future, especially with the competition of other high-end grocery stores slowly encroaching on their niche market. Companies like these, bloated with poorly educated and poorly trained employees (who perhaps just have worked for the company for a long time or are related to the owners) who are promoted to the top, will fall by the wayside as the demand increases for highly competent and skilled management in the face of increased competition. This culminates in a severe culture problem across the entire company. Morale is shockingly low and unsurprisingly, employees do not enjoy working in an environment in which they feel they are not valued.

1.0
Jun 29, 2015

Changed business over the years

Recommend
CEO approval
Business Outlook

Pros

The most significant pros about working for Kowalski's would be there flexibility and encouragement to crosstrain into other departments, if you're interested in the retail world, as well as their strong benefits offered through the union after a year of employment.

Cons

The biggest downside to Kowalski's is their unwillingness to promote to full-time. The glass-ceiling is very low and there is a significant amount of nepotism that goes on. Having worked at several locations, I can confidently say that the cultures are inconsistent from store to store and exceptions and exemptions are often made. Having known several employees with at least 10 years experience still working on a register and not really being given the opportunity for growth, unless we're speaking just a new title, it became clear that keeping labor cheaper at the cost of having higher turnover took precedence over actually building current employees to prepare for the future. If they can't keep quality employees there how can they prepare for the future, especially claiming to be such a family driven business.

Viewing 151 - 153 of 158 Reviews

Glassdoor has 161 Kowalski's Markets reviews submitted anonymously by Kowalski's Markets employees. Read employee reviews and ratings on Glassdoor to decide if Kowalski's Markets is right for you.