Is L.L. Bean a good company to work for?

L.L. Bean has an overall rating of 4.0 out of 5, based on over 1,233 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 76% of employees would recommend working at L.L. Bean to a friend and 59% have a positive outlook for the business. The best reviews about L.L. Bean have been left by employees working as Intern , Sales Associate/Cashier and Sales Associate .

Does L.L. Bean pay their employees well?

According to anonymously submitted Glassdoor reviews, L.L. Bean employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at L.L. Bean. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at L.L. Bean?

76% of L.L. Bean employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated L.L. Bean 4.2 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at L.L. Bean?

Sales Associate (170) , Customer Service Representative (61) , Sales Representative (61) , Retail Sales Associate (54) , Seasonal Sales Associate (21) , Manager (16) , Intern (15) , Cashier (14) , Guide (12) , Sales Associate/Cashier (12) , Customer Service Representative (CSR) (10) , Customer Service Representative I (10) , Customer Service (9) , Assistant Manager (8) , Seasonal Sales Representative (8)

What are the pros of working at L.L. Bean according to real employee reviews?

"people here are great" ((in 110 reviews)); "Benefits were good and enjoyed the e" ((in 80 reviews)); "The management is great." ((in 61 reviews)); "Coworkers are great" ((in 56 reviews)); "Good work/life balance" ((in 38 reviews))

What are the cons of working at L.L. Bean according to real employee reviews?

"Low pay and other then seasonal work it was not busy" ((in 65 reviews)); "No room for advancement." ((in 14 reviews)); "Conservative Upper Management that sometimes manages people through fear and personal agenda" ((in 11 reviews)); "Bad employees never let go, good employees never rewarded." ((in 7 reviews)); "Very low hourly wage for such a good company." ((in 5 reviews))

What are employees saying about L.L. Bean layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about L.L. Bean layoffs and their outlook for job security at L.L. Bean in 2026.

What are the top reviewed L.L. Bean locations?

Freeport , Portland , Bangor , Lewiston , Boston , Albany , Tysons Corner , Charlottesville , Brunswick , Dedham , McLean , Marlton , Skokie , Victor , Danbury , Paramus , Burlington , Richmond , Columbus , South Windsor , Pittsburgh , Chicago , Yonkers , Buffalo , Brookfield , Concord , Lyndhurst , Freehold , Madison , Waterville

L.L. Bean reviews

4.0

76% would recommend to a friend

(1,110 total reviews)

Stephen Smith

72% approve of CEO

59% positive business outlook

Ratings by category

4.2

Work/Life balance

3.9

Culture & values

3.9

Diversity & inclusion

3.7

Senior management

3.5

Compensation and benefits

3.3

Career opportunities

L.L. Bean has an employee rating of 4.0 out of 5 stars, based on 1,110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L.L. Bean employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Nov 30, 2008

Awesome, caring company to work for

Customer satisfaction representative

Recommend

CEO approval

Business Outlook

Pros

The atmosphere at L.L. Bean is very friendly. There is never any pressure to sell anything to anyone. Everyone really cares about the customer. Lots of times the customers like to get in to conversations with you (they talk about the weather or ask your advice on clothing colors, etc.) There is no time limit on your phone conversations so there is no pressure to get off the phone with the customer. There is a fitness room and an onsite nurse at the call center.

Cons

Sometimes there are not a lot of hours available due to the increase in employees hired for the Christmas season.

3.0

Jul 7, 2008

The bad with the good

Material handler

Recommend

CEO approval

Business Outlook

Pros

Bean's is extremely family oriented; offers time off for various outdoor activities; avid supporter of conservation; extremely committed to the community; brand recognition and quality; superior customer service; steadfast on core values; diversified work force; privately held company; 100% guarantee; the ability to try new job assignments on a 'seasonal' basis

Cons

Tough atmosphere for advancement; although crosstraining is given lip service it is virtually impossible to accomplish it; new pay structure that eliminates yearly raises; inconsistency among mid-level management; not at all unheard of to perform multiple job functions throughout the course of the scheduled work day and then be spoken to for a lacking "UPH" (units per hour)

3.0

Jun 19, 2008

A good place to end your career, not start one.

National account executive

Recommend

CEO approval

Business Outlook

Pros

Great benefits and a good attitude towards work/life balance. So long as your aspirations aren't too great, you can be very comfortable at L.L.Bean for a long time.

Cons

Lots of people are overhired for their positions, and asked to perform very narrow tasks. Opportunities to learn new skills internally are limited. The company has a big enough wallet to hire exactly the talent they need externally and bring it to Maine. But don't come here thinking you're going to change the world. Many people get disillusioned by the conservative environment. Control and decision making is in the hands of too few senior managers. It is a extremely risk averse company.

Viewing 1108 - 1110 of 1,110 Reviews

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L.L. Bean

L.L. Bean reviews

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Ratings by demographic groups

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Awesome, caring company to work for

The bad with the good

A good place to end your career, not start one.

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