Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (888) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (120) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 525 reviews)); "The training is good and complete." ((in 143 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 362 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 155 reviews)); "Poor management indeed." ((in 99 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 98 reviews)); "pay scale and no raises" ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(416 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

416 reviews

Reviews about "Career Development"

Return to all reviews

3.0

Mar 10, 2025

For the experience

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Experience with all sectors of society: medical, judicial, insurance, etc. Dedicated hours per each week

Cons

No limit on one phone call, so one call at the beginning of the shift can take the entire 5hr shift (if working part time) which is exhausting. Lack of appropriate resources and training for certain languages.

LanguageLine Solutions Response

Thank you for sharing your experience. We're glad to hear that you valued the opportunity to work across various sectors and have dedicated hours each week. We understand that long calls can be challenging, especially during extended shifts. We continuously review interpreter support resources and training programs, and your feedback helps us identify areas for improvement—particularly for languages that may require additional resources. We appreciate your input on training and workshops and will share it with our team as we work to enhance interpreter preparedness. Thank you for your contributions, and we wish you continued success in your career.

2.0

Mar 6, 2025

Poorly designed training

Remote interpreter

Recommend

CEO approval

Business Outlook

Pros

Easy application through another labor placement agency

Cons

1. As titled, very poorly designed training which shows how much they don't care about their employees. 2. You have to purchase your own equipment for work. 3. They do have some restrictions on what technology or equipment (i.e. a specific brand of cell phone), but the recruiter told me there was no restrictions. 4. Remote jobs like this list being home as one of the pros, but you have to pay for the electricity and the equipment wear and tear without any compensation. You can't even write it off the tax return under current tax regulations. 5. The break policies don't seem to consider the health hazard that could be caused by wearing headsets for long hours. There should be microbreaks built in the schedule to avoid occupational health issues. Maybe that's why they don't hire anybody from California because the labor laws tend to be stricter there. This rating/review is only about the mandatory training that the company provides. However, based on the quality of the training, I don't anticipate that this company will care much about its employees.

LanguageLine Solutions Response

Thank you for taking the time to share your feedback. We appreciate your perspective and understand that training is a critical part of the employee experience. We continually evaluate and refine our training programs to ensure they are effective, engaging, and supportive of our employees’ success. Regarding equipment and technology requirements, we strive to provide clear guidelines upfront to prevent any misunderstandings. It is unfortunate there may be miscommunication during your hiring process. We also recognize the importance of work-life balance and employee well-being. While our scheduling policies are designed to align with business needs, we understand the value of microbreaks and they are available. We appreciate your input and will continue to work towards improving the employee experience. If you would like to provide additional details or discuss your concerns further, we encourage you to reach out to us directly.

3.0

Feb 18, 2025

its ok

Interpreter

Recommend

CEO approval

Business Outlook

Pros

work from home, comprehensive training

Cons

very low growth potential, hard to get in touch with management

Viewing 43 - 45 of 416 Reviews

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Jobs at LanguageLine Solutions

German Interpreter

United States

View job

Associate Product Manager

Monterey, CA

View job

Medical Interpreters Needed – Oklahoma City, OK

Spanish Medical Interpreters Needed – Chambersburg, PA

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LanguageLine Solutions

LanguageLine Solutions reviews

Ratings by category

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Reviews about "Career Development"

For the experience

Poorly designed training

its ok

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