Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and good schedule" ((in 532 reviews)); "The training is good and complete." ((in 135 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 61 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 378 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 153 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 94 reviews)); "No pay for time off." ((in 37 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(873 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (873 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

873 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jun 25, 2025

Good company/could be better

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

Decent salary Different schedule options

Cons

Strict hours Unreasonable expectations No warnings before termination

LanguageLine Solutions Response

1y

Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding expectations and communication. We understand that personal circumstances can arise, and we strive to support our employees while meeting business needs. Your feedback is important to us. If you’d like to discuss further, feel free to contact us at interpretercommunications@languageline.com. Thank you again for your contributions to LanguageLine.

3.0

Jun 18, 2025

It was ok

Spanish medical interpreter -work at home

Recommend

CEO approval

Business Outlook

Pros

-The pay was good, company I worked through was fantastic, and LL were great as well, until they weren't

Cons

-Call volume is incredibly high, which can cause burnout. -Got fired for sounding "too tired" on calls after about 6-7 hours of interpreting calls that are almost back to back.(worked there for almost 6 years and during the last month I got 3 "needing improvement" which got me fired, I was being told by costumers that I did a great job every day, unfortunately the random QA individual did not agree) -Language Line QA can give you a bad score for random subjective reasons whenever they feel like.

LanguageLine Solutions Response

1y

Thank you for taking the time to share your experience after many years with LanguageLine Solutions. We’re grateful for your service and the commitment you showed during your time with us. We’re pleased to hear that you found the pay competitive and had a positive experience with both the company you contracted through and LanguageLine—for much of your tenure. It is unfortunate your time ended in a way that left you feeling disappointed and unsupported. We recognize that interpreting, especially with sustained high call volume, can be demanding. Burnout is a real concern in this field, and we continue to explore ways to balance operational demands with interpreter well-being. Regarding your concerns about Quality Assurance: Our QA process is intended to uphold interpreting standards across the board. Thank you again for the years you contributed to our mission of connecting people through language.

1.0

Jun 18, 2025

Unsupportive

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

Offers 3 weeks paid training

Cons

Unstable portal connection Unsupportive personal , unreasonable schedule adherence policy, low salary and high volume of calls

LanguageLine Solutions Response

1y

We appreciate your feedback. As your calls were handled through one of our partners, we recommend contacting them directly to provide your input. Best wishes!

Viewing 43 - 45 of 873 Reviews

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