employer cover photo
employer logo
employer logo

LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(416 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Reviews by job title

416 reviews

Reviews about "Career Development"

Return to all reviews
1.0
Sep 23, 2024

Greedy Greedy Greedy

Recommend
CEO approval
Business Outlook

Pros

Literally only option for carless people.

Cons

These people will pay you dirty cheap and get away with it, but it’s catching up to them since they’re getting sued. Expect everything good and provides training to excel yet pays the bare minimum. Yea this company is great to USERS, sure, but it definitely hates its employees. People watch you like a hawk up in here and also LISTEN IN TO CALLS THAT ARE NOT SUPPOSED TO BE MONITORED. It’s uncomfortable to hear criticism from someone who obviously gets paid more for less work as well. Get your company in order and please respect your long term employees.

avatar
LanguageLine Solutions Response
1y
Thank you for taking the time to share your feedback. We appreciate your honesty about your experience and the challenges you've faced. At LanguageLine, we continuously strive to provide high-quality service to our clients while also working to ensure a positive and supportive environment for our interpreters. We understand that compensation and work expectations are important concerns. We regularly review our policies to stay aligned with industry standards and improve the overall experience for our team members. Monitoring of calls is done in accordance with industry regulations and for quality assurance, but we take your comments seriously and are always evaluating our practices to ensure they are respectful and appropriate. We value all of our employees, particularly those who have dedicated themselves long term, and your feedback is important in helping us improve. We encourage you to reach out if you have further suggestions or would like to discuss your experience in more detail. Thank you again for your input, and we wish you all the best in your future endeavors.
1.0
Sep 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote,paid training,hired Kelly services 401 k program

Cons

Horrible training, university vocabulary,underpaid for what they're asking for,they say your hired,then next day you can't log in,your told you weren't chosen,even after getting calls for 2 hours.. ridiculous, unprofessional

avatar
LanguageLine Solutions Response
1y
As your employment is with one of our partners rather than directly with LanguageLine, please direct your comments and concerns to them, as they are best positioned to address them. We wish you all the best in your future endeavors.
1.0
Sep 13, 2024

No advancement

Recommend
CEO approval
Business Outlook

Pros

You get to work from home

Cons

No pay raises or room for advancement and too many calls

avatar
LanguageLine Solutions Response
1y
Thank you for your feedback. As a certified Great Place to Work, we are committed to treating our employees with fairness and respect. Our compensation is competitive within the industry, reflecting our dedication to our team's well-being. We wish you well in your future endeavors.
Viewing 58 - 60 of 416 Reviews

Glassdoor has 3,059 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.