Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (888) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (120) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 525 reviews)); "The training is good and complete." ((in 143 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 362 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 155 reviews)); "Poor management indeed." ((in 99 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 98 reviews)); "pay scale and no raises" ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(296 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

296 reviews

Reviews about "Management"

Return to all reviews

1.0

Sep 15, 2023

Cheap ,unprofessional, unethical company

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

I can’t think of anything

Cons

First of all, they treat you worst than a child. Second, the pay is lousy to say the least, they micromanaged employees to DEATH..👎👎👎condescending attitude, your background or education is meaningless to them. They treat you always as a high school drop out…they were awful and whatever you do please do not waste time with these people…they will humiliate you the nerves…do not work for them please!!!!

LanguageLine Solutions Response

Though these words are difficult to read, we will reflect upon them and use them as an opportunity to improve. We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits, while not above average, are consistent with the industry. Please note: we regularly review industry compensation. LanguageLine Solutions is a certified Great Place to Work, and we strive to maintain this positive culture and provide the best possible experience for all our employees. If you would like to discuss further, please email interpretercommunications@languageline.com.

3.0

Sep 9, 2023

Flexible WFH but work like a robot

Interpreter

Recommend

CEO approval

Business Outlook

Pros

- work at home - pay is about industry level - not too stressful in terms of being monitored - interpreter friendly system

Cons

- pay can remain the same level for years - no designated supervisor, all requests made through computer systems - no wiggling room since all personal needs requested by computer, no one to talk to - work on all holidays without extra pay - can be forced to reduce hours because of business needs

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. We appreciate you taking the time to let us know there is room for improvement. As a Great Place to work for the past 3 years, we are always striving to do better for our employees. We wish you well in your future endeavors.

3.0

Sep 5, 2023

Can get your career started and gain experience

Medical interpreter

Recommend

CEO approval

Business Outlook

Pros

provide paid training for people interested in the industry and have not taken any training with no experience. After hired, will provide a week's training. 30 hours considered full time and provide insurance and 401k. Pretty much provide all equipments you need t.o perform the job but you still need to be somewhat computer savvy

Cons

low pay rate, no PTO, no OT pay, no holiday pay, no direct supervisor, no one to get in touch to other than opening tickets in the system. Need to wear their uniform and need a big enough space to set up a backdrop. calls are back to back and only 15 second in between calls.

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. It is unfortunate you did not find the support you needed available. We strive to provide the most up to date training available, we have 24 X 7 support and self-support available in our extensive library, as well as a team of managers to support our interpreters. Additionally, we have many other resources available to support and help our interpreters grow and be successful. We wish you well in your future endeavors.

Viewing 61 - 63 of 296 Reviews

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Jobs at LanguageLine Solutions

Medical Interpreters Needed – Oklahoma City, OK

Medical Interpreters Needed in Los Angeles, CA

Malayalam Interpreter

Marshallese Interpreter

Remote

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LanguageLine Solutions

LanguageLine Solutions reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Management"

Cheap ,unprofessional, unethical company

Flexible WFH but work like a robot

Can get your career started and gain experience

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