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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(253 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Reviews by job title

253 reviews

Reviews about "Culture"

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5.0
Jul 26, 2022

employee

Recommend
CEO approval
Business Outlook

Pros

Good communication with employees and helpful

Cons

bad salaries and sometimes rude cutsomer

avatar
LanguageLine Solutions Response
3y
Thank you for taking the time to write such a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoyed taking calls for us. We wish you well in your future endeavors.
3.0
Jul 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Opportunity to interpret for different companies and keep your skills honed Learning a lot about different sectors Training is ongoing

Cons

Poor salary Company does not take responsibility for any issues regarding connectivity and always blame the interpreter for everything No opportunity for advancement Interpreters in Mexico are managed through a third party HR recruitment office called Human Quality; the people there are not professionals and treat interpreters like we are expendable We get no respect for what we do. The whole work environment is wrapped up in threats and punishment. I contacted HQ abouta surgery I needed to have ( with plenty of time before) and asked exactly what I needed to do to keep my job since I required 2 weeks to recover and be able to go back to work. They gave me the info and then proceeded to arrange for my dismissall! Behind my back!!! Their excuse was that I had to send them documentation from my hospitalization BEFORE I even was hospitalized and from my release as well. I am really appalled at the way these people handle their communication and how they treat employees. Unfortunately I was also blamed (though it wasn’t something in my control) for all the power outages in the area which were a result of construction manouvers for the huge mall that was being built down the street. Even though I sent in my SR’s explaining this I was constantly getting admonished for it.

avatar
LanguageLine Solutions Response
3y
Thank you for taking time to leave a review. LanguageLine has many partner relationships in the industry and we appreciate all of them. Your employment relationship is through one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.
5.0
Jun 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible schedules Great teamwork Lots of benefits

Cons

Nothing great company to work in

avatar
LanguageLine Solutions Response
4y
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. If you’d like to provide further feedback please email us at interpretercommunications@languageline.com.
Viewing 82 - 84 of 253 Reviews

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