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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (253 total reviews)

      Simon Yoxon-Grant

      36% approve of CEO

      31% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.1

      Work/Life balance

      2.6

      Culture & values

      2.5

      Senior management

      2.5

      Career opportunities

      2.3

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      253 reviews

      Reviews about "Culture"

      Return to all reviews
      1.0
      May 30, 2022

      Disappointment

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can't list work from home as a Pro anymore, since a lot of business operate from home nowadays. So no Pros.

      Cons

      With each year it's been getting worse and worse. You are not appreciated but they demand a lot from you. They do not give any increase in pay, but actually cut it upon first opportunity. Run away from them, fast. Not professional and do not treat interpreters well.

      avatar
      LanguageLine Solutions Response
      4y
      We understand that occasionally we miss the mark. We value the feedback and appreciate you taking the time to let us know there is room for improvement. We employ nearly 13,000 interpreters in 240 languages. After doing an extensive evaluation of our benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. We wish you well in your future endeavors.
      2.0
      May 25, 2022

      Low Salary, No Holiday Pay, and Terrible Culture Overall

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      i wish i could list at least one thing, but literally none

      Cons

      - company is understaffed - interpreters are grossly underpaid - hard to get time off - no holiday pay - when you have to work OT without agreeing to it in advance, sometimes they make sure to give you time off during that pay period, so you don't get your OT pay (and you have no say in this)

      avatar
      LanguageLine Solutions Response
      4y
      LanguageLine is an Award Winning communications company enabled by technology. We are human at our core and our linguists are our heartbeat. They meet the industry’s highest standards, earning the privilege to interpret or translate for our clients and the communities they serve. Furthermore, LLS uses a strict standard of call handling protocol that has been refined over the past nearly 40 years and has been evaluated and validated by numerous outside agencies. It is unfortunate this was not a good fit for you and we wish you well in your future endeavors.
      Viewing 88 - 90 of 253 Reviews
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