Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 527 reviews)); "The training is good and complete." ((in 131 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 64 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 363 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 167 reviews)); "Poor management indeed." ((in 102 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 89 reviews)); "No pay for time off." ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(873 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

873 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Dec 17, 2024

Room for Improvement

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

The pay is decent. You get the chance to grow as an interpreter because you are constantly learning new terminology but every single phone call pushes you to continue to grow. The systems they make you use are easy to use and don’t give technical issues.

Cons

No direct person to talk to like a manager. If you have an emergency situation come up, they want you to submit a request but they never approve it. They want you to help yourself by going to the libraries of glossaries and I believe they should give a direct line or contact to a supervisor or manager because if you’re new you’re trying your best to get better but it’s hard to do so when you have to do things by yourself.

LanguageLine Solutions Response

Thank you for sharing your detailed feedback about your experience. We're glad to hear that you find the work fulfilling and that the systems in place are user-friendly and support your growth as an interpreter. We understand the importance of having accessible support, especially when navigating challenges as a new interpreter. Your suggestion regarding direct access to a supervisor or manager is valuable, and we will share it with the appropriate teams for consideration. If you would like to provide more details, please reach out to us at interpretercommunications@languageline.com.

3.0

Dec 12, 2024

No benefits

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Remote work is very convenient

Cons

No good options of insurance. No paid holidays. No communication with management.

LanguageLine Solutions Response

Thank you for your review. We're glad you find remote work convenient. We appreciate your feedback regarding insurance options, paid holidays, and communication with management. Your input helps us identify areas for improvement. Feel free to share more thoughts at interpretercommunications@languageline.com.

3.0

Dec 11, 2024

Great Company to Work for

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Working at the comfort of your home, great internal support to employees.

Cons

The salary range is lock down, and there is no promotion for growth or increase pay.

LanguageLine Solutions Response

Thank you for your review. We're glad you appreciate working from home and our internal support. We hear your concerns about salary growth and career advancement and value your feedback. Interpreters are indeed vital bridges, and we strive to support and recognize their critical role. Please feel free to share additional feedback at interpretercommunications@languageline.com.

Viewing 97 - 99 of 873 Reviews

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Jobs at LanguageLine Solutions

Medical Interpreters Needed in Los Angeles, CA

Spanish Medical Interpreters Needed – Chambersburg, PA

Medical Interpreters Needed – Oklahoma City, OK

Medical Interpreters Needed in Columbus, OH

Columbus, OH

View job

Marshallese Interpreter

United States

View job

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LanguageLine Solutions

LanguageLine Solutions reviews

Ratings by category

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Reviews about "Compensation"

Room for Improvement

No benefits

Great Company to Work for

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