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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      38% would recommend to a friend

      (296 total reviews)

      Simon Yoxon-Grant

      35% approve of CEO

      31% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.0

      Work/Life balance

      2.6

      Culture & values

      2.5

      Senior management

      2.5

      Career opportunities

      2.3

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      296 reviews

      Reviews about "Management"

      Return to all reviews
      1.0
      Sep 30, 2022

      low ball

      Online interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      a part-time job that you can have on the side; if you speak a language fluently, it usually does not require too much of your intellect nor energy (although things can get stressful and tiring at times, and there are some difficult calls that require focus, patience, and composure). I can't imagine someone would want to work full-time for LLS or treat it as their career. No opportunities for growth, for collaboration, for making any connections with co-workers, or even speaking to your supervisor. In fact, you don't have a supervisor. At best you can talk to some AI/ computer. Or create some ridiculous support tickets whenever you need to sneeze...

      Cons

      Very low pay and practically no benefits. No vacation. You pay for your own internet connection, you have to work on holidays without extra pay, and you have to spend hours/ fill in tons of paperwork if you want to take any, unpaid, time off.

      avatar
      LanguageLine Solutions Response
      3y
      Thank you for taking the time to provide your feedback. We are always striving to be better for the employees who are LanguageLine’s core. We have many resources including a team of managers available to support and help our interpreters grow and be successful. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.
      3.0
      Aug 23, 2022

      pros and cons mostly cons unfortunately

      Spanish interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      -can work from home - get to help others have a voice

      Cons

      - Bad management - difficult communicating with anyone when needing help/ everything done through email or online - very stressful back to back calls most times - No room for growth within the company

      avatar
      LanguageLine Solutions Response
      3y
      Thank you for taking the time to provide your feedback. It is unfortunate you are not finding the support you need available. We do have career path opportunities and publicize our open positions for interpreters and corporate positions. In addition, we have full-time positions open for several languages. We have many other resources including a team of managers available to support and help our interpreters grow and be successful. Please note: we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.
      2.0
      Jul 26, 2022

      Would not recommend to anyone

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home availability in the pandemic Nice co-workers

      Cons

      Trust this- they do not care about you. They make it clear from very early on that you are replaceable. They do not want you to advance. They do not value your work or time. Workload too heavy for the incredibly low pay. Management is inadequate and is not, and seem to have no desire to be open or receptive to employee feedback. Very, very underpaid. Very poor training program. A near complete lack of empathy from management. I was asked to log in and do work while out sick, so you could say they expect much more from you than a 40 hr work week.

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