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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(874 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Reviews by job title

874 reviews

Reviews about "Compensation"

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1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Assist LEP customers obtain interpretation/translation when a company (e.g., banks, insurance companies, etc.) do Not have bilingual personnel.

Cons

They sold contract to Kelly Translations that Only pays $15.00 an hour (even employees with a Master's degree), in this economy. You have a 15 minute paid break and half hour non-paid break. They Do Not provide a 40 hour work week that is only needed due to the poor pay. They use one software for payroll and another to log in to the system to take calls from clients. Although you sign in for your shift, in both software systems, if the interpreter software does Not reflect the shift hours you are scheduled for, you get 'docked' from your pay.

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LanguageLine Solutions Response
2mo
Thank you for sharing your experience and for your contributions over the past 1–2 years supporting LEP customers. We recognize the important role interpreters play in delivering accurate, professional language access across critical industries. We appreciate your feedback regarding scheduling, systems, and overall experience, and we continuously review our practices, tools, and resources to better support interpreters in their work. For current employees, we encourage you to share additional details with us directly at interpretercommunications@languageline.com so your feedback can be reviewed more closely. Your perspective is valued as we work to strengthen a respectful and supportive environment for all interpreters.
2.0
Mar 17, 2026

Terrible Place to work

Recommend
CEO approval
Business Outlook

Pros

You can work remotely and they provide the equipment.

Cons

Bad management, no cost of living raises or performance based raises. They placed multiple people on PIPs and gave everyone low scores on performance reviews due to the company not hitting revenue goals. They used this as a reason to let people go and hire abroad. Employee moral is low and people either keep quitting or being “let go”.

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LanguageLine Solutions Response
3mo
Thank you for sharing your experience and for your more than three years of service with LanguageLine. We appreciate your perspective on management, performance processes, and morale, as well as your recognition of the flexibility remote work can offer. Our teams continuously review practices, resources, and systems to better support employees and maintain a respectful, high-quality work environment. Feedback like yours is important in that effort. We wish you continued success in your career moving forward.
3.0
Mar 10, 2026

Company Review

Recommend
CEO approval
Business Outlook

Pros

Work from home. Great service to sell since you are helping people communicate daily.

Cons

Poor pay structure and no support from the executive team.

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LanguageLine Solutions Response
4mo
Thank you for sharing your experience and for your more than 10 years of dedication to LanguageLine. We appreciate your recognition of the meaningful impact our services have in helping people communicate every day. We also value your candid feedback regarding pay structure and executive support, as input like yours helps us continue reviewing our practices and how we support our teams. If you would like to share more, we welcome you to reach out directly at interpretercommunications@languageline.com. Thank you for your continued contributions to our mission.
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