Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 527 reviews)); "The training is good and complete." ((in 131 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 64 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 363 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 167 reviews)); "Poor management indeed." ((in 102 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 89 reviews)); "No pay for time off." ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(253 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

253 reviews

Reviews about "Culture"

Return to all reviews

2.0

Jul 6, 2021

Demanding

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

It's a work from home position

Cons

Poor communication with management Typically back-to-back call volume Low compensation

LanguageLine Solutions Response

5y

Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. If you’d like to provide further feedback please email us at interpretercommunications@languageline.com.

5.0

Jul 4, 2021

Great part time job

Tagalog interpreter

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, Great work environment

Cons

Few assignments, Lack of supervision and training process

LanguageLine Solutions Response

5y

Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. If you’d like to provide further feedback please email us at interpretercommunications@languageline.com.

2.0

Jun 30, 2021

Go work for them ONLY if you don't have better options

Medical interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home Nice co-workers Experience not required

Cons

Very low pay (I could not even afford my own apartment in suburban Atlanta working 40 hours a week) I heard of cases of interpreters who had to work out of their closets because they could not afford to have a home office Lack of health benefits High turnover rate and low worker morale Video calls are just a way for them to collect more money and a true nuisance to the interpreter Because of the low pay, I had to work many more hours than I was able to handle just to make ends meet. I was drained at the end of the day! No pay raises!

LanguageLine Solutions Response

5y

Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. We’d like to learn more about your experience and how we can improve. Please email us at interpretercommunications@languageline.com.

Viewing 118 - 120 of 253 Reviews

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