Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible hours when you work from home" ((in 527 reviews)); "The training is good and complete." ((in 125 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 59 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 373 reviews)); "No benefits / 401k and all" ((in 149 reviews)); "Poor management indeed." ((in 101 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 95 reviews)); "No pay for time off." ((in 37 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(296 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

296 reviews

Reviews about "Management"

Return to all reviews

2.0

Dec 7, 2021

What job environment?

Interpreter

Recommend

CEO approval

Business Outlook

Pros

WFH and that is it.

Cons

-I had NO idea who my actual manager was. - Payroll is literally useless, there are only 3 people working there for a company that has more than 1k of employees, and the worst part is that 2 out of those 3 people are part time in payroll and are taking calls because the amount of calls is HUGE. - The salary does not compensate the amount of effort and work that an interpreter has to do on regular basis, the hourly paycheck is basically 12% of that the company makes in an hour based on what they charge their customers. -Also management doesn't even know what is going on with their interpreters, they do not monitor the calls and they have 0 interest on how their employees are doing.

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. It is unfortunate you are not finding the support you need available. We do have a team of manager’s available, 24 hour support and self-support available in our extensive eLibrary. You can also join our Chatter groups for support & activities. If you would like to discuss further, please email interpretercommunications@languageline.com.

3.0

Dec 3, 2021

Good Benefits, Work From Home

Video medical interpreter

Recommend

CEO approval

Business Outlook

Pros

Great benefits, work from home, interesting calls

Cons

Low pay, no raises - EVER, very little interaction with anyone in management (everything is through support requests). No advancement opportunities

LanguageLine Solutions Response

Thank you for taking the time to provide feedback. We appreciate your comments and are happy to hear for the most part that you enjoyed your experience with LanguageLine. If you have any further feedback to share please email us at interpretercommunications@languageline.com. We wish you well in your future endeavors.

3.0

Nov 8, 2021

Benefits and vacation

Customer service representative spanish interperter

Recommend

CEO approval

Business Outlook

Pros

Work with schedule. Understanding about demanding job and logging off to regain composure. No managers or supervisors to report to.

Cons

Given the run around about PTO. I have been in the company close to two years and o one seems to be ale to give me an explanation of how or why I don't have time accrued.

LanguageLine Solutions Response

Thank you for sharing your feedback. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. Please note: we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 121 - 123 of 296 Reviews

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Good Benefits, Work From Home

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