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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(2,171 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,171 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jul 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Big company. High call volume.

Cons

No communication. They only care about their clients, not their employees. No incentive or encouragement for employees who performs well. Make you feel like dirt.

1.0
Dec 15, 2015
Recommend
CEO approval
Business Outlook

Pros

work from home and different hours available

Cons

a lot of phone calls you basically don't get the chance to hang up (Arabic). The interpreters help desk (who are the only ppl that can help you when you have issues, are so rude and not helpful. it doesnt pay well at all you get 35 cents per minute while the company get 3 dollars

1.0
Nov 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Work at home. Don't have to spend money on gas for work. Opportunity to pick up more hours. Bridging the language gap.

Cons

Everything. Worst management. Terrible pay. No means of communication with fellow employees. They employ incompetent interpreters. Every single time the phone rang, it was like Russian roulette. You could get something as simple as filling out an application to extremely complicated legal proceedings that could severely affect someone else's life if not executed properly. There are rigorous tests for court proceedings for interpreters and of course none of those tests were ever given. I got court hearings that I wasn't trained to handle and got written up because I did the ethically correct thing one time and opted out to give the call to a court certified interpreter. Talking about concerns was like talking to a brick wall. Terrible ongoing training. They don't trust or stand by their employees. They've gotten sued multiple times, which speaks for itself. Pay is horrendous compared to what you can get with contract jobs. Don't waste your time.

Viewing 136 - 138 of 2,171 Reviews

Glassdoor has 3,057 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.