Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and good schedule" ((in 532 reviews)); "The training is good and complete." ((in 135 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 61 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 378 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 153 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 94 reviews)); "No pay for time off." ((in 37 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(873 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

873 reviews

Reviews about "Compensation"

Return to all reviews

2.0

May 16, 2024

Low Pay, High Demand

Interpreter

Recommend

CEO approval

Business Outlook

Pros

WFH, you're able to choose your own schedule

Cons

This job requires you to be fully and proficiently bilingual and it does not pay like a bilingual job at all. 15 dollars an hour to be fully bilingual and have knowledge of so many industries feels like taking advantage of a job market that is already not offering enough. Interpreting is a serious job and it is very sad that a company that provides interpretation services decides to pay so little to their interpreter. Also ZERO benefits at all. Hourly pay rate should start at least at $20 for it to make sense. Who can live of off 15 dolars an hour? This company does not pay you for being bilingual at all. They pay even less than the average monolingual customer service agent. Also you have back to back calls all day long.

LanguageLine Solutions Response

We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits, while not above average, are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

3.0

May 16, 2024

Good but tedious

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Good pay, at home work

Cons

Back to back calls ans stresfull

LanguageLine Solutions Response

Thank you for taking the time to provide such great feedback! We are happy to hear you are enjoy being part of the LanguageLine Family! If you would like to discuss anything further, please email interpretercommunications@languageline.com.

1.0

May 14, 2024

Slavery

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Nothing, horrendous conditions, low salary.

Cons

You slave away, you get blocked and dismissed over one complaint however unjustified and/or untrue it is.

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. As a self-employed Contractor and not an employee, you had the freedom & flexibility to log in when you were available and log out when you were not. It does not sound like it was a good fit for you and we wish you well in your future endeavors.

Viewing 154 - 156 of 873 Reviews

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Jobs at LanguageLine Solutions

Medical Interpreters Needed in Los Angeles, CA

Spanish Medical Interpreters Needed – Chambersburg, PA

Malayalam Interpreter

United States

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LanguageLine Solutions

LanguageLine Solutions reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Low Pay, High Demand

Good but tedious

Slavery

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