Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (888) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible hours when you work from home" ((in 531 reviews)); "The training is good and complete." ((in 135 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 62 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 35 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 26 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 370 reviews)); "No benefits / 401k and all" ((in 153 reviews)); "Poor management indeed." ((in 101 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 99 reviews)); "No pay raise after the initial raise" ((in 31 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(417 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

417 reviews

Reviews about "Career Development"

Return to all reviews

3.0

Oct 17, 2022

Good place to learn

Brazilian portuguese interpreter

Recommend

CEO approval

Business Outlook

Pros

Good learning opportunity to learn

Cons

Low pay and little room for growth

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. We are always striving to be better for the interpreters who are LanguageLine’s core. We wish well in your future endeavors.

1.0

Oct 17, 2022

Come for the training, work for a bit, then find something else. The stress isn't worth it

Medical interpreter

Recommend

CEO approval

Business Outlook

Pros

Job training. You get experience in interpreting if you've never been an interpreter before. Picking your own schedule is pretty cool Also working from home is a great deal, save on the money for the commute

Cons

Rude LEPs and clients If something wrong happens during the call, YOU are to blame, not the customer or the LEP (even if it wasn't your fault) Constant calls Too much pressure No PTO, holidays off You're treated more like a machine than a human Pay is terrible. You make more working at your local Target store than you do here

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements. We schedule interpreters to support the Limited English Proficient community we serve. Unfortunately, it was not a good fit for you and we wish you well in your future endeavors.

1.0

Sep 30, 2022

low ball

Online interpreter

Recommend

CEO approval

Business Outlook

Pros

a part-time job that you can have on the side; if you speak a language fluently, it usually does not require too much of your intellect nor energy (although things can get stressful and tiring at times, and there are some difficult calls that require focus, patience, and composure). I can't imagine someone would want to work full-time for LLS or treat it as their career. No opportunities for growth, for collaboration, for making any connections with co-workers, or even speaking to your supervisor. In fact, you don't have a supervisor. At best you can talk to some AI/ computer. Or create some ridiculous support tickets whenever you need to sneeze...

Cons

Very low pay and practically no benefits. No vacation. You pay for your own internet connection, you have to work on holidays without extra pay, and you have to spend hours/ fill in tons of paperwork if you want to take any, unpaid, time off.

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. We are always striving to be better for the employees who are LanguageLine’s core. We have many resources including a team of managers available to support and help our interpreters grow and be successful. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 163 - 165 of 417 Reviews

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Jobs at LanguageLine Solutions

German Interpreter

United States

View job

Associate Product Manager

Monterey, CA

View job

Medical Interpreters Needed – Oklahoma City, OK

Spanish Medical Interpreters Needed – Chambersburg, PA

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Good place to learn

Come for the training, work for a bit, then find something else. The stress isn't worth it

low ball

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