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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (873 total reviews)

      Simon Yoxon-Grant

      36% approve of CEO

      31% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.1

      Work/Life balance

      2.6

      Culture & values

      2.5

      Senior management

      2.5

      Career opportunities

      2.3

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      873 reviews

      Reviews about "Compensation"

      Return to all reviews
      2.0
      Dec 17, 2023

      Company being sued for exploitation

      Implementation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is decent if you don’t have a family/other obligations at home to worry about Travel is always fun The bonuses are amazing The Director really cares about the industry and is very knowledgeable

      Cons

      Scott Klein is completely uninvolved with the day-to-day operations of the company, massive ego Starting work at 6:30 AM and ending just before seven PM is pretty common Most of the travel is announced last minute and most team members will be gone for 8+ weeks in a row Managers are not very transparent about the travel schedule, even though they know weeks in advance Senior members are expected to be managers without additional title or pay Promotions are hard to come by; many stay in the role for several years A former member of the team is suing the company for workplace exploitation

      avatar
      LanguageLine Solutions Response
      2y
      Our typical approach to a review of this nature would be to say that we are sorry you had such a negative experience and invite a dialogue. Unfortunately, a post of this nature and the untruths therein leave no room for constructive conversation and Glassdoor allows reviews of this nature to remain truthful or not. Over the past 41 years, LanguageLine has been recognized by numerous organizations including Great Place to Work, a global people analytics and consulting firm. Unfortunately, it was not a good fit for you. We wish you well in your future endeavors.
      3.0
      Dec 14, 2023

      Exhausting

      Bilingual customer service interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. They pay on time. All benefits by law.

      Cons

      9am-6pm is call after call after call after call after call. It neverd ends unless you take your break or lunch. Yo dont even get a chance to know the person working next to you.

      avatar
      LanguageLine Solutions Response
      2y
      Thank you for taking the time to leave a review. LanguageLine has many partner relationships in the industry, and we appreciate all of them. Your employment relationship is with one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.
      1.0
      Dec 12, 2023

      Too much of a stress

      Over the phone interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, so you don't need to commute.

      Cons

      Low pay. HR never replies. Never knew who the HR was. The client is over you about everything. Need to work on holidays. Days off need to be submitted at least 2 weeks in advance and they can deny it.

      avatar
      LanguageLine Solutions Response
      2y
      Our interpreters meet the industry’s highest standards, earning the privilege to interpret for our clients and the communities they serve. LLS uses a strict standard of call handling protocol that has been refined over the past 41 years and has been validated by numerous outside agencies, including “Great Place to Work.” As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements. Unfortunately, it was not a good fit for you. We wish you well in your future endeavors.
      Viewing 199 - 201 of 873 Reviews
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