Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible schedule, work from home (though, that proved to be a challenge for me)" ((in 524 reviews)); "The training is good and complete." ((in 133 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 59 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 376 reviews)); "No benefits / 401k and all" ((in 149 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 97 reviews)); "Poor management indeed." ((in 97 reviews)); "No pay raise after the initial raise" ((in 31 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,170 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,170 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Dec 2, 2010

Good amount of work but too demanding for the poor compensation

Phone interpreter

Recommend

CEO approval

Business Outlook

Pros

Calls for some languages can be continuous. Agents supporting interpreters at lower level and recruiting staff are courteous and professional, and a pleasure to work with.

Cons

No flexibility at all; when interpreter is classified as "employee" it means having employee obligations but no real employee benefits. Pay is much lower than comparable work in the field. Top managers do not listen to interpreter problems or needs when addressed, but rather act as robots following some guidelines and appear as they're not yet suited to occupy the position.

4.0

Oct 19, 2010

Good place for intern

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You will have chance to learn Over-the-phone interpretation industry. LLS is one of the leading company in the United States.

Cons

Less chance to be promoted

2.0

Oct 6, 2010

It sounds more excitng than an office clerk....

Interpreter

Recommend

CEO approval

Business Outlook

Pros

You get to work at home. You learn a lot about different topics such as banking, police procedures and medicine.

Cons

1.Very demanding. You are expected to learn terminology related to medicine, law, finance and administration over night. The training is superficial. You get a big glossary of words that you must inhale in order to be ready for any call. Language line has little interest in really developing your abilities. Many agencies expect you to be certified in an area. Languageline doesn't really certify anyone in a specific area, so their clients think they're getting a certified medical interpreter, but in fact, they got someone who is a product of self-study only. Clients of course do complain and the management goes on these panic compaigns and starts to rigorously monitor everyone. 2. You can earn more money doing almost anything else.

Viewing 2164 - 2166 of 2,170 Reviews

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Jobs at LanguageLine Solutions

Medical Interpreters Needed in Los Angeles, CA

Spanish Medical Interpreters Needed – Chambersburg, PA

Malayalam Interpreter