Is LanguageLine Solutions a good company to work for as a Phone Interpreter?

Phone Interpreter professionals working at LanguageLine Solutions have rated their employer with 4.0 out of 5 stars in 54 Glassdoor reviews. This is a higher than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Phone Interpreter Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Phone Interpreter interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Phone Interpreter employees well?

Phone Interpreter professionals rate their compensation and benefits at LanguageLine Solutions with 2.1 out of 5 stars based on 54 anonymously submitted employee reviews. This is 9.1% worse than the company average rating for salary and benefits. Find out more about Phone Interpreter salaries at LanguageLine Solutions.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 519 reviews)); "The training is good and complete." ((in 141 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 21 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 362 reviews)); "No benefits / 401k and all" ((in 158 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 91 reviews)); "No pay for time off." ((in 33 reviews)); "No pay raise after the initial raise" ((in 32 reviews))

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LanguageLine Solutions

LanguageLine Solutions Phone Interpreter reviews

4.0

28% would recommend to a friend

(54 total reviews)

Simon Yoxon-Grant

Not enough data to show CEO approval

35% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Work/Life balance

2.4

Career opportunities

2.2

Senior management

2.1

Culture & values

2.1

Compensation and benefits

Phone Interpreter employees have rated LanguageLine Solutions with 4.0 out of 5 stars, based on 54 company reviews on Glassdoor. This indicates that most Phone Interpreter professionals have a good working experience there. LanguageLine Solutions is rated in line with the average (within 1 standard deviation) by Phone Interpreter professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

54 reviews

5.0

Jun 15, 2026

Good company

Over the phone interpreter

Recommend

CEO approval

Business Outlook

Pros

great company worth working for

Cons

Huge volume of calls for Arabic interpreters (average of 25 calls per day which are a lot of calls for interpreting, your brain will melt)

LanguageLine Solutions Response

1mo

Thank you for your 5-star review and for sharing your experience as an Over-the-Phone Interpreter. We are pleased to hear that you consider LanguageLine a great company to work for. We also appreciate your perspective on the high call volume for Arabic interpreters and recognize the focus and dedication required to provide quality interpretation throughout the day. Thank you for your contributions and for helping facilitate important conversations for those who rely on our services. We wish you continued success in your career with LanguageLine.

2.0

Mar 21, 2025

If no other options available

Over the phone interpreter

Recommend

CEO approval

Business Outlook

Pros

-work from home. -they're not very strict unless you really screw up.

Cons

-they cut down hours and breaks to pay you as little as possible. -the wage is ridiculously low. -your supervisor or scheduling personnel ignore your emails pretty often.

LanguageLine Solutions Response

Thank you for your feedback. We’re glad to hear you’re enjoying the flexibility of working from home and appreciate the autonomy the role can offer. Your observations about hours, compensation, and communication are important, and we understand how these aspects impact your experience. LanguageLine is continually reviewing our compensation structure, scheduling processes, and communication practices to ensure fairness, clarity, and support for our interpreter community. We encourage you to reach out directly to Interpreter Communications at interpretercommunications@languageline.com.

3.0

Dec 15, 2024

Meh...

Over the phone interpreter

Recommend

CEO approval

Business Outlook

Pros

work from home, comfortable, no pressure from management

Cons

fixed schedule, bad management, not a lot of freedom

LanguageLine Solutions Response

Thank you for your review. We’re glad to hear you appreciate the work-from-home option. We are always open to feedback to improve our processes. Please feel free to send additional feedback to InterpreterCommunications@languageline.com.

Viewing 1 - 3 of 54 Reviews

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LanguageLine Solutions Phone Interpreter reviews

Ratings by category

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Good company

If no other options available

Meh...

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