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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(296 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Reviews by job title

296 reviews

Reviews about "Management"

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1.0
Nov 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Work from home; but must be in a very quiet environment.

Cons

I have been with this company for almost five years. So far, I have not been able to talk to an HR or any representative from the company except for the IT. The pay is unsatisfactory, training is unpaid, holidays are tricky and unclear either forced day-off or forced to work with non-holiday pay, no chance for advancement with the company, and retaliation seems to be their favorite game when any unwanted questions or subject is raised. Comapany uses unclear codes system that can be manipulated as the management desires. Vacations are very hard to be approved, especially for hourly interpreters. Vacations are usually unpaid unless you fight them for it and have to refer them to the contract. They don't educate their client's how to use Interpreter services which leaves their clients disappointed and the interpreter has to handle the frustration of such situation from both the customer and the client. There is a huge gap between the joints of the company. I don't know who should I report to or who is my manager and I have been working for this company for more than 4 years. HR hardly responds to requests or email. You have no rights unless you can prove the opposite.

2.0
Nov 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Little supervision, does not require strict literal interpretation on most calls.

Cons

Low pay considering skills required to perform well.

avatar
LanguageLine Solutions Response
8y
Thank you for taking the time to write this review. I’m sorry to hear the reasons for the change and I take them to heart. I wish you the best of luck in your new role. The fact that you have left the company does not make your feedback any less valuable. Please feel free to contact my office so that we can exchange ideas and keep this conversation going. I would like to hear more of your feedback. I can be reached at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions
5.0
Nov 7, 2017

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good management that respects the people working for the company. Good work compensation.

Cons

I do not know of any. I just wish there was more work available.

Viewing 223 - 225 of 296 Reviews

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