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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(873 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Reviews by job title

873 reviews

Reviews about "Compensation"

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2.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

If you like work from home, and do not want to worry about the commuting.

Cons

No Management to provide feedbacks. Only desperate workers complaining about all kinds of issues that a good management team could easily fix. Back to back calls and very stressful work but very low pay. Do not come here if you have a 2nd choice.

avatar
LanguageLine Solutions Response
7mo
Thank you for sharing your experience with us. We are pleased to hear that remote work has been a helpful aspect for you. We also recognize your concerns about support, workload, and the need for clearer guidance. We continually review our systems and resources to strengthen the interpreter experience and maintain a professional, respectful environment. As a current employee, you are welcome to share additional feedback at interpretercommunications@languageline.com so we can better understand your perspective.
1.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

You can work from home. Nothing Else.

Cons

VERY low pay, NO raises ever, Quality Evaluations that almost always say "Meets Expectations" for everyone, no matter how good and skilled you are. They also send you Court Calls without any Training - considering how high-stakes these hearings are, this is highly irresponsible and unethical! If you request court training, they will turn you down. Yet they will provide the training to new interpreters. After approving your paid time off, they will reverse it without any notice. They pay you less than what companies pay bilingual Customer Service Agents. Benefits: Health insurance is a joke. After working for them for years, they will NEVER give you a raise, even if you request it. In fact, if you ask for anything, the answer is ALWAYS NO. They retaliate against employees who are trying to form a union. If you interpret verbatim, they will write you up for interpreting profanities (which should be interpreted). They value customer service more than accurate interpretation.

avatar
LanguageLine Solutions Response
7mo
Thank you for sharing your feedback and for your many years of interpreting experience. Your perspective on training, communication, and support is valuable, and we take such input seriously. As interpreters who work through partner organizations are supported directly by those partners, we encourage you to reach out to your hiring partner to discuss your specific concerns. We appreciate the important work you do to help people communicate every day.
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