Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible schedule, work from home (though, that proved to be a challenge for me)" ((in 524 reviews)); "The training is good and complete." ((in 133 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 59 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 376 reviews)); "No benefits / 401k and all" ((in 149 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 97 reviews)); "Poor management indeed." ((in 97 reviews)); "No pay raise after the initial raise" ((in 31 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(873 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

873 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Aug 22, 2023

considered it a payed internship

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

work from home, sick time allotment and unpaid time off

Cons

Low pay, heavy non-stop workload. Otherwise they cut hours. works pretty much as contract work.

LanguageLine Solutions Response

Thank you for taking the time to share your feedback. We appreciate hearing about your personal experience. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. We regularly review industry compensation/benefits. If you would like to discuss your compensation package further, please email interpretercommunications@languageline.com.

3.0

Aug 21, 2023

Good

Medical interpreter

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and great opportunity to start a translator/interpreter career.

Cons

Not too good if you are latinoamerican. The salary they pay latinoamericans is not nearly as good as it is paid in the US.

LanguageLine Solutions Response

Thank you for taking the time to leave a review. LanguageLine has many partner relationships in the industry, and we appreciate all of them. Your employment relationship is with one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.

1.0

Aug 19, 2023

If a recruiter offers a wonderland, don't go down the rabbit hole.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You don't have to work outside in bad weather to earn some money. (Even though your hours will be manipulated, and you'll have to fight for every penny)

Cons

Besides the insultingly low pay, you have to deal with a two-headed management structure, that is confusingly vague, as well as directionless. Rules and regulations are changed weekly, sometimes in totally contradictory ways. You are expected to respect these rules without receiving any in return. If you think you want to take this job because you like to "help people", don't fool yourself. You're a number, and you are instantaneously expendable. To add insult to injury, the app you must use for communication is sketchy at best, and will make your life even more miserable. You're better off serving burgers.

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. We appreciate you taking the time to let us know there is room for improvement. As a Great Place to work for the past 3 years, we are always striving to do better for our employees. We wish you well in your future endeavors.

Viewing 244 - 246 of 873 Reviews

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Jobs at LanguageLine Solutions

Medical Interpreters Needed in Los Angeles, CA

Spanish Medical Interpreters Needed – Chambersburg, PA

Malayalam Interpreter

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Ratings by demographic groups

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Reviews about "Compensation"

considered it a payed internship

Good

If a recruiter offers a wonderland, don't go down the rabbit hole.

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