Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible schedule, work from home (though, that proved to be a challenge for me)" ((in 524 reviews)); "The training is good and complete." ((in 133 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 59 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 376 reviews)); "No benefits / 401k and all" ((in 149 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 97 reviews)); "Poor management indeed." ((in 97 reviews)); "No pay raise after the initial raise" ((in 31 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(873 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

873 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jul 5, 2023

Great Training, I am new and liking it so far Pay is not great

Language interpreter

Recommend

CEO approval

Business Outlook

Pros

Great Training for the interpreting part which is the most challenging part but they not give any orientation about the company everything is on written policies in the library. All your needs have to be done electronically by support request in the portal except for urgent technical problems. So you are pretty much on your own. The job itself is good, I am a new, only a month old. The $1 adherence bonus they sell at the interview is a bit difficult to clearly get and how to manage the "95% adherence" they say. Everything is electronic, very hard to get help for anything. Other than that I like it so far. Overall I think the pay is very low for the amount of knowledge and responsibility you need to have to do the job.

Cons

They not give any orientation about the company everything is on written policies in the library. All your needs have to be done electronically by support request in the portal except for urgent technical problems. So you are pretty much on your own. The job itself is good, I am a new, only a month old. The $1 adherence bonus they sell at the interview is a bit difficult to clearly get and how to manage the "95% adherence" they say. Everything is electronic, very hard to get help for anything. Other than that I like it so far. Overall I think the pay is very low for the amount of knowledge and responsibility you need to have to do the job.

LanguageLine Solutions Response

3y

Thank you for taking the time to write a review. We appreciate hearing about your personal experience. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. We have many other resources including a team of managers available to support and help our interpreters grow and be successful. If you have any further feedback to share, please email us at interpretercommunications@languageline.com.

4.0

Jul 4, 2023

Interpretation job

Interpreter

Recommend

CEO approval

Business Outlook

Pros

It is work from home which I love

Cons

Payment not that good for the amount of time invested

LanguageLine Solutions Response

3y

Thank you for taking the time to share your feedback. We appreciate hearing about your personal experience. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. We regularly review industry compensation/benefits. If you would like to discuss your compensation package further, please email interpretercommunications@languageline.com.

1.0

Jul 2, 2023

What an awful company

Mandarin interpreter

Recommend

CEO approval

Business Outlook

Pros

You get treated like a cog in the machine, its hard to maintain you sanity after a few months because the calls are back to back to back to back to back and they won't hire anymore employees so there's always so little interpreters on the call cycle...

Cons

The pay is also dismal for the intensity and high volume of calls you get.

LanguageLine Solutions Response

3y

We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits, while not above average, are consistent with the industry. Please note: we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 265 - 267 of 873 Reviews

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