Is LanguageLine Solutions a good company to work for as a Video Interpreter?

Video Interpreter professionals working at LanguageLine Solutions have rated their employer with 3.2 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Video Interpreter Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Video Interpreter interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Video Interpreter employees well?

Video Interpreter professionals rate their compensation and benefits at LanguageLine Solutions with 1.9 out of 5 stars based on 16 anonymously submitted employee reviews. This is 19% worse than the company average rating for salary and benefits. Find out more about Video Interpreter salaries at LanguageLine Solutions.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible hours when you work from home" ((in 531 reviews)); "The training is good and complete." ((in 129 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 62 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 369 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 159 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 90 reviews)); "No pay raise after the initial raise" ((in 34 reviews))

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LanguageLine Solutions

LanguageLine Solutions Video Interpreter reviews

3.2

37% would recommend to a friend

(16 total reviews)

Simon Yoxon-Grant

Not enough data to show CEO approval

40% positive business outlook

Ratings by category

3.1

Work/Life balance

3.0

Diversity & inclusion

2.8

Culture & values

2.6

Senior management

1.9

Compensation and benefits

1.9

Career opportunities

Video Interpreter employees have rated LanguageLine Solutions with 3.2 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Video Interpreter professionals have a good working experience there. LanguageLine Solutions is rated in line with the average (within 1 standard deviation) by Video Interpreter professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

16 reviews

2.0

Jun 30, 2022

Low pay

Over-the-phone/video interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home, no commute

Cons

No salary raise, work like a slave, no coworkers

LanguageLine Solutions Response

We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

4.0

Apr 29, 2022

Great Training

Remote video interpreter

Recommend

CEO approval

Business Outlook

Pros

This company seems to take their training very seriously. It is a 6 weeks program where techniques and policies are thought.

Cons

Not enough interpreters, I believe. You work non stop at times. Hourly pay is low.

LanguageLine Solutions Response

Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better Please note: we regularly review industry compensation. If you would like to discuss your compensation package further, please email interpretercommunications@languageline.com.

3.0

Dec 3, 2021

Good Benefits, Work From Home

Video medical interpreter

Recommend

CEO approval

Business Outlook

Pros

Great benefits, work from home, interesting calls

Cons

Low pay, no raises - EVER, very little interaction with anyone in management (everything is through support requests). No advancement opportunities

LanguageLine Solutions Response

Thank you for taking the time to provide feedback. We appreciate your comments and are happy to hear for the most part that you enjoyed your experience with LanguageLine. If you have any further feedback to share please email us at interpretercommunications@languageline.com. We wish you well in your future endeavors.

Viewing 4 - 6 of 16 Reviews

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LanguageLine Solutions

LanguageLine Solutions Video Interpreter reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Low pay

Great Training

Good Benefits, Work From Home

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