Is LanguageLine Solutions a good company to work for as a Video Interpreter?

Video Interpreter professionals working at LanguageLine Solutions have rated their employer with 3.2 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Video Interpreter Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Video Interpreter interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Video Interpreter employees well?

Video Interpreter professionals rate their compensation and benefits at LanguageLine Solutions with 1.9 out of 5 stars based on 16 anonymously submitted employee reviews. This is 19% worse than the company average rating for salary and benefits. Find out more about Video Interpreter salaries at LanguageLine Solutions.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible hours when you work from home" ((in 531 reviews)); "The training is good and complete." ((in 129 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 62 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 369 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 159 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 90 reviews)); "No pay raise after the initial raise" ((in 34 reviews))

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LanguageLine Solutions

LanguageLine Solutions Video Interpreter reviews

3.2

37% would recommend to a friend

(16 total reviews)

Simon Yoxon-Grant

Not enough data to show CEO approval

40% positive business outlook

Ratings by category

3.1

Work/Life balance

3.0

Diversity & inclusion

2.8

Culture & values

2.6

Senior management

1.9

Compensation and benefits

1.9

Career opportunities

Video Interpreter employees have rated LanguageLine Solutions with 3.2 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Video Interpreter professionals have a good working experience there. LanguageLine Solutions is rated in line with the average (within 1 standard deviation) by Video Interpreter professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

3.0

Jun 17, 2021

For a communication based company, terrible communication

Video remote interpreter

Recommend

CEO approval

Business Outlook

Pros

Good benefits Work from home Set schedule

Cons

No direct manager, communication within to have needs met terrible Does not understand demands of simultaneous interpreting

LanguageLine Solutions Response

Thank you for taking the time to share your feedback. As a “Great Place to Work” taking care of our interpreters is very important to us. One of our core values is continuous improvement and we are always looking for ways to ensure our interpreters feel valued and the feedback shared is put to good use. We do have a team of managers available as well as 24 hour support. Our interpreters are encouraged to provide additional feedback at interpretercommunications@languageline.com.

3.0

Jun 12, 2021

Job to pay bills

Video interpreter

Recommend

CEO approval

Business Outlook

Pros

Rehire easily, home based no travel

Cons

No paid time off no holiday pay

LanguageLine Solutions Response

Thank you for taking the time to provide feedback. We appreciate your feedback and are happy to hear you’re enjoying your experience here. If you have any further feedback to share please email us at interpretercommunications@languageline.com.

1.0

May 20, 2021

Worst company, all the bad reviews are true

Video medical interpreter

Recommend

CEO approval

Business Outlook

Pros

Remote work is the only pro

Cons

IT is worthless. Everyone in IT needs to be audited or fired. ITHangs up on you, blames you for faulty equipment that’s provided by the company, literally tells you they can’t fix it and you have to figure it out yourself. Management was so nice and professional at first, but after a year they start forcing you to work more overtime hours. Hours are not accommodating at all like it’s advertised. Blames you for Computer and technical issues that IT can’t seem to fix. Refuses to replace your hardware. Also makes you cover other people’s shifts but refuses you to take personal time off when you need to. Gives you ultimatums, “You gotta work this day or these hours or else..”

LanguageLine Solutions Response

Though these words are difficult to read, we will reflect upon them and use them as an opportunity to improve. We are always striving to be better for the employees who are LanguageLine’s core. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 7 - 9 of 16 Reviews

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LanguageLine Solutions

LanguageLine Solutions Video Interpreter reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

For a communication based company, terrible communication

Job to pay bills

Worst company, all the bad reviews are true

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