LanguageLine Solutions reviews about "pay raise"

The rate they pay is quite low and there won't ever be a raise.

Pay is definitly horrible, always 30% if not more lower than industry standard. No holiday off, if you work on holiday, no holiday pay either. No PTO, only unpaid time off, which is even hard to get approved because they are always short staffed. You get two 15mins breaks and 30mins lunch, anything other than that, they deduct from your pay check, you have to either control your bladder to fall right in the break time; or you have to run to bathroom, which affect your adherence, and they always deduct more minutes when you are logged out to use the bathroom. Calls for busy languages like Spanish and Mandarin are back to back, you only get 15s between calls, but they expect you to make call reports for every situation happened. You could be dealing with delivering death message to people on one phone call and then in 15s you have to report everything and pull youself together to take the next phone call. When problem arise, you asked for support, management cannot care less about your wellbeing but only care about the customer no matter how rude or unreasonable they can be, They always give you script answers but not really answer your question at individual level. That is the easiest job I have ever seen as manager being remotely copy & paste standarized answer to every question even though it does not help solving the problem at all. No raise or growth opportunity, but they every so often require you to do more, they promote you from L3 to L4 medical and then to L5 All call interpreter, but you still get the same pay with more responsibility. Insurance is like non-existense, its coverage always ashame me when I go to Dr.'s office. They don't have any drug coverage but instead a discount program where you can basically get better discount with other free program. WORST thing is they hide information from you, so they can pay as little as they can get away with(legal issues).

they are paying too freaking little baring in mind that russian is very very in demand language to translate ; lots of calls, they are constantly asking us to work overtime because there is a big demand but not willing to pay min wage I was paid for almost 2 years basic $14 an hour, then they raised to $15 and recently jumped to $18 but as a part time employee I don't get paid time off ; I dont get paid sick time, I dont get insurance, I dont get any benefits beside only 401k ; we work all holidays there is no extra pay for those either and if you work over time ... no extra pay just your normal regular pay FEMA calls paid almost $30 an hour but you often dont know what calls are FEMa and we dont get them that much ; i keep hearing that Spanish interpreters paid like 30-36$ an hour, arabic paid more as well now Russian interpreters are even more in demand coz lots of Ukrainian ppl all over the world speak often russian too and its an options for them to communicate they need to pay more!!! I mean someone with two language skills should be able to make more money than a barista ... they want us to know all the terms and medical and legal and banks and insurance but pay us like we were good after 4 hours training

Low pay without raises after two and a half years there

- Consistent technological issues with the application - Lack of transparency when it comes to pay raises

no pay raise , bonus or what so ever

I am hired at 15 an hour and I won't get a raise anytime soon, definitely on the lower spectrum of the pay scale for being bilingual.

The pay is very low with no bonuses or raises. Only work here as a starter, and after a year, make your way towards another company that pays fairly.

Bonuses are revenue based. Our 2022 personnel costs were too high (as in costs relating to paying people their hourly wages as well as overtime) and as a result they cut our bonuses by 57% Raises and information regarding them are few and far between Poorly managed, especially in the middle of an ongoing movement from one business management platform to the other. Little to no movement for upward progression/promotions