Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (888) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible hours when you work from home" ((in 531 reviews)); "The training is good and complete." ((in 135 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 62 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 35 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 26 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 370 reviews)); "No benefits / 401k and all" ((in 153 reviews)); "Poor management indeed." ((in 101 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 99 reviews)); "No pay raise after the initial raise" ((in 31 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

LanguageLine Solutions reviews about "pay raise"

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

83 reviews

3.0

Feb 21, 2024

It’s good to learn

Medical interpreter

Recommend

CEO approval

Business Outlook

Pros

They teach you from the beginning.

Cons

They don’t pay much and you work a lot, no often raise in payment and other companies offer better option for payments rate

LanguageLine Solutions Response

2y

Thank you for taking the time to share your feedback with us. After doing an extensive evaluation of our pay in comparison to other employers in our business, we find that our compensation while not above average, are consistent with the industry. If you would like to discuss further, please send an email to interpretercommunications@languageline.com.

3.0

Aug 14, 2023

Entry - Get Your Feet Wet

Project manager

Recommend

CEO approval

Business Outlook

Pros

many positions are remote pretty good about work life balance

Cons

No yearly raises Lack of experienced leadership Pay

LanguageLine Solutions Response

2y

Thank you for taking the time to write your review. We always strive to meet and exceed market standards when it comes to compensation. This is evaluated on a yearly basis, and we are always interested in learning how better we can become an employer of choice based on your feedback. We will take this into consideration and share it with the team.

1.0

Feb 25, 2024

Zero base-pay raise system, leave while you can.

Interpreter

Recommend

CEO approval

Business Outlook

Pros

- Good Medical and Dental benefits - Work from home, no commute - Fixed schedule, no after-work responsibilities - paid time-off (but sometimes late paid] - option for additional hours

Cons

- Zero pay raise since start of employment - No pay-raise system (LLS keep giving false promises that it "may" rise in "near" future) - High stress calls and back-to-back calls. - No RRSP/pension plans for Canadian employees - Occasional late payment on the promised vacation pay, incentive pay and accrued time-off pay. - Lack of training and briefing to some of our clients (the users of our service) some of them don't even know how work with interpreters. - Focusing more on customer service than interpretation quality

LanguageLine Solutions Response

2y

Though these words are difficult to read, we will reflect upon them and use them as an opportunity to improve. We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits, while not above average, are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

4.0

Mar 15, 2024

Decent place to work for

Vietnamese interpreter

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule. Work at home Pay raise 401k Supportive community

Cons

Some remark they never get a pay raise. Back to back calls sometimes. short vacation, sick leave

LanguageLine Solutions Response

2y

Thank you for taking the time to write such a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoy being part of the LanguageLine Family. We regularly review industry compensation. If you have any further feedback to share, please email us at interpretercommunications@languageline.com.

4.0

Mar 19, 2024

Good Starter Company

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Good company to start an interpreter career in, they train you and help you further your abilities as an interpreter.

Cons

Pay is alright, only got one raise in the 3 years I worked for the company. Not complaining but can be low for those who are independent or the only source of income

LanguageLine Solutions Response

2y

Thank you for taking the time to write such a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoy being part of the LanguageLine Family. We regularly review industry compensation. If you have any further feedback to share, please email us at interpretercommunications@languageline.com.

2.0

Apr 22, 2024

Low pay, salary never raised

Interpreter

Recommend

CEO approval

Business Outlook

Pros

work from home, no commute, work life balance

Cons

low pay, calls back to back, never get raised no matter how long you work here for , salary can't catch up with inflation rate, no management

LanguageLine Solutions Response

2y

Thank you for taking the time to provide your feedback. After doing an evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

5.0

Feb 6, 2024

Good place to work

Remote spanish interpreter - online

Recommend

CEO approval

Business Outlook

Pros

Provide with equipment Work at home Love my job!

Cons

Wish they would give raises but pay is high compared to other companies

LanguageLine Solutions Response

2y

Thank you for taking the time to write such a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoy being part of the LanguageLine Family. We regularly review industry compensation. If you have any further feedback to share, please email us at interpretercommunications@languageline.com.

Viewing 4 - 6 of 83 Reviews

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Jobs at LanguageLine Solutions

German Interpreter

United States

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Associate Product Manager

Monterey, CA

View job

Medical Interpreters Needed – Oklahoma City, OK

Spanish Medical Interpreters Needed – Chambersburg, PA