North American Chain Taking a Disappointing Direction
Pros
Company stock is at a 5 year high - good for those already invested. Building good working relationships with people in a team environment Very affordable eye exams for employees through EyeMed. 401K Free pair of eye-glasses per calendar year. 6 Friends & Family Coupons once per year Leader in Fashion eye wear frame selection - you will not find the Genuine brand at any other competitor. Innovative materials made available for Lens selection. Potential exists to make this a decent introductory company, for a first time sales person - late teen to adult; to build confidence and experience in a retail environment.
Cons
2012: Lack of proper support & proactive training for new General, Sales & Lab managers; for internal hires and especially for external hire. Lack of support and adequate in-store training hours. Lack of hours to support Sales Associates & Lab personnel. Understaffed during key sales events and seasons. Lack of support to maintain operation & maintenance of existing equipment. Lack of budget to keep existing machines stocked with suitable parts. Inundated with paperwork from outmoded systems & operational procedures. 2013: Current issues of 2012 in addendum to the company's decision to pocket all employee commissions when a store does not meet weekly goal. I have medical and dental benefits but I cannot afford to use them due to lack of work hours and the removal of our commissions.
