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Lifeline Connections

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Lifeline Connections reviews

2.6

19% would recommend to a friend

(45 total reviews)
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Jared Sanford

20% approve of CEO

24% positive business outlook

Lifeline Connections has an employee rating of 2.6 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lifeline Connections employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

45 reviews
1.0
Nov 3, 2025

Toxic Management, Amazing Employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mission and amazing employees that love to serve those in need.

Cons

Micromanaging, distrust, and belittling of staff from some senior leaders (Primarily at the CEO level)

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Lifeline Connections Response
8mo
Thank you for sharing your experience and for recognizing the commitment of our staff. Our employees are at the heart of our mission, and we appreciate the dedication they bring to serving our community every day. We are sorry to hear that aspects of your experience did not reflect the supportive and collaborative environment we strive to create. Building trust, empowering staff, and promoting open communication are essential to our culture. Feedback related to leadership style, communication, and staff support is taken seriously, and we use it to inform continuous improvement efforts across all levels of the organization. We value your perspective and your years of service. If you would be open to sharing more about your experiences, our HR team would welcome the opportunity to speak with you confidentially. Your insights help us strengthen our practices and better support the employees who carry out our mission.
1.0
Oct 28, 2025

I couldn't in good conscience refer anyone to work there.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mission, Mission, Mission, Mission, Mission

Cons

Primarily, the CEO (Drea Brooks), but it's a toxic environment from top down.

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Lifeline Connections Response
8mo
Thank you for taking the time to share your feedback. We appreciate your recognition of our mission and the dedication our teams bring to supporting the individuals and communities we serve. We are sorry to hear that aspects of your experience did not align with the supportive and collaborative culture we work to uphold. We take concerns about communication, trust, and leadership seriously, and we are committed to fostering an environment where employees feel empowered, respected, and able to perform their roles effectively. Feedback like yours helps us identify opportunities for improvement. We encourage any current or former employees who would like to discuss their experience in more detail to reach out confidentially to our Human Resources team. Open dialogue allows us to continue strengthening our workplace for all staff. Thank you again for sharing your perspective.
1.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

The mission is meaningful and many staff members have good intentions.

Cons

CEO (drea brooks) is highly unethical and toxic leader who falsifies financial statements and pressures staff to overfill and/or report numbers that are not correct (not the CEO name that is currently shown on this page-new CEO started in 2022). She has used this to inflate her position and balloon her own compensation, while staff salaries have remained mostly flat for year. Constant turnover is a huge issues, all due to the work culture.

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Lifeline Connections Response
8mo
Thank you for taking the time to share your thoughts. We are glad to hear that you found the mission meaningful and recognized the dedication of many staff members who work hard to support our community. We are concerned to read the allegations noted in your review. While we cannot discuss individual personnel matters publicly, we want to be clear that Lifeline Connections maintains strict ethical, financial, and compliance standards. We follow established accounting practices, undergo regular audits, and operate under the oversight of our Board of Directors and external regulatory bodies. Any suggestion of falsifying documentation or engaging in unethical practices is taken seriously and would be thoroughly reviewed through the appropriate internal and external channels. We understand that organizational culture and leadership experiences can vary, and we take all feedback regarding workplace climate seriously. We remain committed to fostering a transparent, respectful, and accountable environment for all employees. If you are open to discussing your experience further or have information you believe should be formally reviewed, we encourage you to contact our Human Resources department. Thank you again for sharing your perspective.
Viewing 13 - 15 of 45 Reviews

Glassdoor has 49 Lifeline Connections reviews submitted anonymously by Lifeline Connections employees. Read employee reviews and ratings on Glassdoor to decide if Lifeline Connections is right for you.